chapter 12 Flashcards

(14 cards)

1
Q

UCD

A

User centred design
framework process
better design
ergonomics
user experience
feedback
needs wants values
empathic / inclusive
simulation
limitations

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2
Q

Circular economy

A

Cradle-to-cradle
environmentally friendly
biological + technical nutrients
reduce waste
avoid pollution
reduce finite R
Take make dispose

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3
Q

Systems thinking

A

coherent; interactions and connections of elements
processes, users materials
feedback loops
flow diagrams
long term
increase sustainability and satisfaction

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4
Q

CPA
Adv
Disadv

A

Critical path analysis
time efficient
schedule
remove waste time
parallel processing
resource planning

difficult, external factors, estimations

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5
Q

Scrum team

A

Scrum master
Product owner
developer

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6
Q

Scrum philosophies

A

Teamwork
holistic
iterative design
goals
sprints
feedback

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7
Q

ADV scrum

A

time + money
fast moving projects
customer satisfaction

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8
Q

DISDV scrum

A

no end date
full commitment

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9
Q

Six Sigma _______

A

Define
Measure
Analyse
Improve
Control

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10
Q

Six Sigma Philosophies

A

process improvement
value target
short timescale 3-4 months
fully commited
sufficient resources
detailed data

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11
Q

ADV 6Sig

A

profits
satisfaction
proactive

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12
Q

DISADV 6Sig

A

increase manufacturing costs
expense
stifles creativity

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13
Q

PLC stages

A

Introduction ; low sales, high cost
Growth; larger market share
Maturity; max profits, planning
Decline: fall of profits, cancel production
Extension; improved, replacement updates

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14
Q

additional PLC features

A

Demand pull; desirable features
Tech push; new ideas
planned obsolescence

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