Chapter 13 Flashcards
(15 cards)
Motivation
Concerned with what activates human behavior, what directs this behavior toward a particular goal, and how this behavior is sustained.
Scientific Managment
- Taylor
- Primary motivator is money
Hierarchy of needs
- Maslow
- Physiological
- Safety
- Social
- Ego/self esteem
- Self-actualization
Achievement-Power-Affiliation
- McClelland
- Needs assumed to be learned.
Motivation-Maintenance
- Herzberg
- Environment and job factors
- Hygiene factors don’t produce motivation but they can prevent it from occurring.
Job enlargement
Giving an ee more of a similar type of operation to perform.
Job rotation
Trainee goes from gob to gob
Job enrichment
Upgrading of the job by adding motivator factors.
Expectancy Approach
- Vroom
- Expectancy (behavior)
- Instrumentality (Reward)
- Valence (value)
Reinforcement
- Skinner
- Positive Reinforcement
- Negative Reinforcement/Avoidance
- Extinction
- Punishment
Equity Theory
- Adams
- motivation theory based on the idea that people want to be treated fairly in relationship to others.
Job satisfaction
An individual’s general attitude about his or her job.
Organizational morale
An individual’s feeling of being accepted by, and belonging to, a group of ees through common goals and progress towards goals.
Hackman and Oldham
- Skill variety
- Task Identity
- Task significance
- Autonomy
- Feedback
Alderfer - ERG
- Existence (basic needs)
- Relatedness (Social)
- Growth (self-fulfillment)
