Chapter 2

Question 1

Aviation

Answer 1

industry that builds and flies aircrart

Question 2

Civil Aviation

Answer 2

industry that flies the public from place to place

Question 3

Domestic Service

Answer 3

a flight must start and end within the boarders of the same country

Question 4

International Service

Answer 4

the flight starts in one country and ends in another

Question 5

Charter Flight

Answer 5

occasional flights flown by the charter airlines

Question 6

Nonstop Flight

Answer 6

the traveler goes from Point A to Point B on the same aircraft

Question 7

Direct Flight

Answer 7

the traveler goes from Point A to Point B on the same aircraft but that aircraft stops at an airport in between

Question 8

Connecting Flight

Answer 8

the traveler, to get to their destination, must change planes once, twice, or even more times

Question 9

Segment

Answer 9

each flight of the passenger’s trip

Question 10

One-way Flight Itinerary

Answer 10

the traveler just goes from Point A to Point B

Question 11

Round-trip Flight Itinerary

Answer 11

traveler flies from Point A to Point B, stays awhile, and then returns from Point B to A

Question 12

Open-jaw Flight Itinerary

Answer 12

the traveler flies from Point A to Point B, then travels by ground transportation (such as car rental or by rail)

Question 13

Circle Flight Intinerary

Answer 13

the traveler has two or more extended stopovers and returns to the originating city

Question 14

Domestic Hubs

Answer 14

hubs that handle domestic flights

Question 15

International Hubs

Answer 15

hubs that handle international flights

Question 16

Hub

Answer 16

big airport that connects to a lot of places

Question 17

Configuration

Answer 17

the way seating is arranged within an aircraft

Question 18

Regional Jet

Answer 18

a mini jet

Question 19

Pitch

Answer 19

the spaces between the seats in each aisle

Question 20

Coach Class

Answer 20

the more standard level of service

Question 21

Business Class

Answer 21

a class of service that’s almost as good as that found in the first class

Question 22

First Class

Answer 22

compartment as the front of the plane

Question 23

Carrier

Answer 23

another word for aircraft

Question 24

Commuter Airlines

Answer 24

another way of saying regional airlines

Question 25

Commercial Flight

Answer 25

a flight whose seats have been sold by an airline to the general public. commercial flights are not military or private flights.

Question 26

Gateway

Answer 26

a city and/or airport that serves an airline as its departure/arrival point for international travel.

Question 27

Flight Attendants

Answer 27

airline personnel who see to the safety, comfort, and needs of passengers on a plane.

Question 28

Oversold Flight

Answer 28

when no more seats are available on the flight

Question 29

No-show

Answer 29

people with reservations who don’t show up for the flight

Question 30

Bumped

Answer 30

not allowed to board the plane

Question 31

Gate Agent

Answer 31

the airline employee who works at the gate where passengers board the plane

Question 32

Minimum Connecting Time

Answer 32

the minimum amount of time needed to transfer from one flight to a connecting one