Chapter 3: Planning Technical Activities

Question 1

Is the output of planning

Answer 1

Plan

Question 2

provides a methodical way of achieving desired results

Answer 2

Plan

Question 3

serves as a useful guide

Answer 3

Plan

Question 4

the management function that involves anticipating future trends and determining the best strategies and tactics to achieve organizational objectives

Answer 4

Planning (Nickels)

Question 5

The selection and sequential ordering of tasks to required to achieve and organizational goal

Answer 5

Planning (Aldag and Steams)

Question 6

Deciding what will be done, who will do it, where, when and how it will be done, and the standards to which it will be done

Answer 6

Planning (Cole and Hamilton)

Question 7

Selecting the best course of action so that the desired result may be achieved

Answer 7

Planning

Question 8

The _______ takes first priority and the ________ chosen is the means to realize the goal.

Answer 8

desired result; course of action

Question 9

Management Levels

Answer 9

Top Management Level
Middle Management Level
Lower Management Level

Question 10

Planning horizons

Answer 10

Strategic Planning
Intermediate Planning
Operational Planning

Question 11

Management level that deals with Strategic planning

Answer 11

Top management level

Question 12

Management level that deals with
Intermediate planning

Answer 12

Middle management level

Question 13

Management level that deals with
Operational planning

Answer 13

Lower management level

Question 14

process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals

Answer 14

Strategic Planning

Question 15

In strategic planning, the whole company is considered, specifically its _______

Answer 15

objectives and current resources

Question 16

Output of strategic planning

Answer 16

Strategic plan

Question 17

The decision about long range goals and the course of action to achieve these goals

Answer 17

Strategic plan

Question 18

refers to the process of determining the contributions that subunits can make with allocated resources

Answer 18

Intermediate planning

Question 19

the process of determining how specific tasks can best be accomplished on time with available resources

Answer 19

Operational Planning

Question 20

The planning process

Answer 20

1. setting organizational, divisional, or unit goals
2. developing strategies or tactics to reach those goals
3. determining resources needed
4. setting standards

Question 21

The first task of the engineer manager is to provide a ______

Answer 21

sense of direction

Question 22

precise statement of results sought, quantified in time and magnitude, where possible

Answer 22

Goals

Question 23

Organizational levels

Answer 23

Company
Division
Unit

Question 24

Ways to realize goals

Answer 24

strategies

Question 25

A course of action aimed at ensuring that the organization will achieve its objectives

Answer 25

Strategy

Question 26

Is a short term action taken by management to adjust to negative internal or external influences

Answer 26

Tactic

Question 27

The decision about short term goals and the courses of action are indicated in the _______

Answer 27

Tactical Plan

Question 28

To satisfy strategic requirements, a general statement of needed _______ will suffice

Answer 28

resources

Question 29

a quantitative or qualitative measuring device designed to help monitor the performances of people, capital goods, or processes

Answer 29

Standard

Question 30

Types of Plans

Answer 30

Functional Areas Time Horizon Frequency of Use

Question 31

Types of Functional Area Plans

Answer 31

Marketing Plan Production Plan Financial Plan Human Resources Management Plan

Question 32

the written document or blueprint for implementing and controlling and organization's marketing activities

Answer 32

Marketing Plan

Question 33

a written document that states the quantity of output a company must produce in broad terms and by product family

Answer 33

Production Plan

Question 34

a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities

Answer 34

Financial Plan

Question 35

a document that indicates the human resource needs of a company detailed in terms of quantity and quality

Answer 35

Human resource management plan

Question 36

Plans with time horizons

Answer 36

Short-range plans Long-range plans

Question 37

are plans intended to cover a period of less than one year

Answer 37

Short-range plans

Question 38

are plans covering a time span of more than one year

Answer 38

Long-range plans

Question 39

Plans according to frequency of use

Answer 39

Standing Plans Single-Use Plans

Question 40

are plans that are used again and again

Answer 40

Standing Plans

Question 41

Classification of standing plans

Answer 41

Policies Procedures Rules

Question 42

are broad guidelines to aid managers at every level in making decisions about recurring situations or function

Answer 42

Policies

Question 43

are plans that describe the exact series of actions to be taken in a given situation

Answer 43

Procedures

Question 44

they are statements that either require or forbid a certain action

Answer 44

Rules

Question 45

Are plans that are specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated

Answer 45

Single-Use Plans

Question 46

Classification of Single-use plans

Answer 46

budgets programs projects

Question 47

a plan which sets forth the projected expenditure for a certain activity and explains where the required funds will come from

Answer 47

Budget

Question 48

single-use plan designed to coordinate a large set of activities

Answer 48

Program

Question 49

is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program

Answer 49

Project

Question 50

Contents of the Marketing Plan

Answer 50

1. Executive Summary 2. Table of Contents 3. Situational Analysis and Target Market 4. Objectives and Goals 5. Marketing Strategies 6. Marketing Tactics 7. Schedules and Budgets 8. Financial Data and Control

Question 51

Contents of the Production Plan

Answer 51

1. amount of capacity the company must have 2. how many employees are required 3. how much material must be purchased

Question 52

Contents of the Financial Plan

Answer 52

1. analysis of the firm's current financial condition 2. sales forecast 3. capital budget 4. cash budget 5. pro forma financial statements 6. external financing plan

Question 53

Contents of the Human Resources Plan

Answer 53

1. personnel requirements 2. plans for recruitment and selection 3. training plan 4. retirement plan

Question 54

Parts of the strategic plan

Answer 54

1. Company or Corporate mission 2. Objectives or goals 3. Strategies