Chapter 4 Flashcards
(39 cards)
Today the bugles represent what?
The fire officers requirement to communicate
What are the five parts of the Comunication cycle?
- Message
- Sender
- Medium (with noise)
- Receiver
- Feedback
What completes the Comunication cycle?
Feedback, by confirming receipt and verifying the receivers interpretation of the message.
Your success as a supervisor depends on what? In regards to your subordinates.
How freely they talk to you, keep you informed, and tell you what is bothering them.
What is a good method to keep a conversation on topic?
Direct questioning
What is a good technique for confirming understanding?
The receiver to repeat the key points of the message back to the sender
The fire officer should developed what to consult when dealing with unfamiliar or confusing situations?
A network of peers
On an emergency who is the gatekeeper for information exchange via the radio?
Incident Commander
Additional control via radio communication can be done how?
In severe situations this can be done how?
- “units stand by”
* emergency radio traffic only
How far should you hold the radio microphone from your mouth?
2 inches
What follows the size up of an emergency?
Initial radio report
What is the communication order model?
A standard method of transmitting an order to a unit or company at the incident scene.
~ it is designed to ensure that the message is clearly stated, heard by the proper receiver, and properly understood.
~ it also confirms that the receiver is complying with the instructions.
What is the most common form of reporting?
Verbal Comunication from on individual to another.
What is the most effective means of conveying many types of information?
Face-to-face
What is a CAN report?
What does it stand for?
- Effective method of exchanging information when the magnitude or speed of the event requires maximum efficiency.
- conditions-actions-speed
The log book is also called?
Company journal
Company journal (log book)
Vs
Monthly activities and training report
CJ= record of all emergencies, routine, and special activities that occur at the station. Also a record of any FF injury, liability-creating event, special visitors to the station.
M A and T repot=documents the companies activities during the preceding month. Number of emergency responses, training activities, inspections, public education events, and static visits that were conducted during the previous month. Also special events and unusual situations.
National Fire Incident Reporting System (NIFRS) is a nationwide database that collects data related to fires and other incidents. It is managed by who?
U.S. Fire Administration
Who completes the NIFRS report?
First arriving officer or IC including a Narrative.
~ the other officers who respond fill out a supplementary report, which will be included in the full report.
Romeo
When ALL company members submit a narrative description of their observations and activities during an incident. This report is called what?
An expanded incident report narrative
Expanded incident reports will be done for the following incidents:
~civilian fatality or injury
~first unit to a crime scene or arson investigation
~official recognizing or award
~high profile activity
~companies activity contributed to a death or serious injury
~liability
~internal investigation
Infrequent reports:
Injury report Citizen complaint Property damage or liability Vehicle accident report New equipment or procedure evaluation Suggestions Grievance FF work Improvement plan Request other agency service
What is required by state workers compensation agencies whenever an employee is injured?
Supervisor report
~ this report serves as the control document that starts the state file relating to an injury or disability claim
Supervisory report of an injury must be submitted within?
24 to 72 hours of the incident or in line with company policy, after conducting an investigation into the facts
