Chapter 7 Flashcards
(32 cards)
Who described leadership as process by which a person influences others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish.
Gary Yukl
Followership is an important at characteristic trait that will serve the officer well in the future when dealing with others who have?
Not followed the rules because they do not seem fair.
Leadership can be effective only to the extent others are willing to accept their leadership. This characteristic describes what?
Followership
What are the three major leader ship styles?
Autocratic
Democratic
Laissez-faire
The autocratic style of leadership is needed in two situations. What are they?
•Involved in high-risk
•needs to take immediate corrective supervisory activity, such as-
“Control, neutralize, command” response to confrontation.
Democratic approach:
Consultative approach taking advantage of all the ingenuity and resourcefulness of the group in determine how to meet an objective or complete a task.
Specialized and highly technical fire companies often use which approach?
Democratic approach.
~ however execution of the plan often involves an autocratic command style.
A free-rein style of leadership moves the decision making from the officer to the individual fire fighter.
Laissez-faire
~officer depends on on the ffs food judgement and sense of responsibility to get things done within basic guidelines.
~ an effective leadership style when working with experienced ffs and when handling routine duties that pose little personal hazard.
The capacity of one party to influence another party?
Power
French and Raven describe power how?
Legitimate Reward Expert Referent Coercive
Gary A. Yukl updated French and Raven taxonomy how?
Personal and Positional Power:
~ personal power- includes expert and referent power, which reflects the effectiveness of the individual positional power.
~ positional power- the role an individual has within the organization.
~~legitimate
~~reward
~~coercive
Yukl provides two additional position-based power descriptions:
Information power
Ecological power
Yukl:
Based on the target persons assessment of the agent’s ability to discover or obtain relevant information rapidly efficiently, usually through a cultivated network of sources.
Informational power
Yukl:
~Control over the physical environment, technology, or organization of work.
~the target person’s behavior is based on perceptions of opportunities and constraints.
Ecological power
Yukl:
What power reflects the effectiveness of an individual Positional Power?
Personal Power!! Which includes expert and referent power
If you can not use a written checklist, then developing a ___________ that is rapidly completed at every incident will create a predictable outcome.
Mental checklist
What are two critical events that require an immediate autocratic action?
Orders to evacuate
Firefighter mayday
A mayday requires a complex response from the company operating within a hot zone or burning structure. The first obligation is to?
The second obligation is to?
First- maintain radio discipline
Second- maintain company or group integrity
What reinforce the notion that the fire station is a local government facility, subject to the same rules and expectations as any other workplace?
Case law and administrative actions
Two general rules for nonemergency activities are as followed:
~ do not compromise the ability of the fire company to respond to emergencies in its district
~do not jeopardize the publics trust in the fire department.
What is the best know motivational theory?
Reinforcement theory
What must immediately follow an action to increase the probability that the desired behavior will recur.
Reinforcement
What are the four types of reinforcement?
Positive reinforcement
Negative reinforcement
Extinction
Punishment
Removing an undesirable consequence of good behavior is what?
Negative reinforcement
