Chapter 41, Organisation Flashcards Preview

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Flashcards in Chapter 41, Organisation Deck (15)
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1
Q
Organisational structure
A
the way in which a business is organised
2
Q
Spam of control
A
the number of employees for whom a manager is responsible
3
Q
Chain of command
A
concerned with the way responsibility is organised within a business
4
Q
Delayering
A
reducing the number of levels in the hierarchy of a business
5
Q
Empowerment
A
giving employees responsibility for the tasks they perform. A form of delegation
6
Q
Delegation
A
the more delegation the wider the span of control is
delegation takes place with
- democratic leadership
- the willingness of employees
- busy managers
7
Q
Types of organisational structures
A
- organisation by system
- organisation by product
- Organastic (horizontal or flat) structure
- Mechanistic (vertical or tall) structure
- centralised or entrepreneurial structure
- Decentralized structure
- Matrix organisational structures
8
Q
Organised by System
A
split into specialist areas which operate together to make the business function
- deparments sometimes act as seperate entities not taking into account other deparmanets
- business could become fragmented
- can be difficult to evaluate performance
9
Q
Organised by product
A
the business is organised around recognisable individual products. these are known as profit centers
- easy to see which products are performing well
- managers can focus their energeries
- increased motivation
- compete for resources
10
Q
Organistic structure
A
a flexible flat organisational structure with a wide span of control
11
Q
Mechanistic structure
A
a bureaucratic vertical structure with a narrow span of control
12
Q
Centralised Structure
A
the decision making process is undertaken by the leader at the top of the hierarchy
13
Q
decentralised structure
A
the decision-making process is delegated and undertaken on a regional or product basis
14
Q
Matrix organisational structures
A
where employees with similar skills are put together to complete tasks and projects with multiple managers supervising.
15
Q
Organisational culture
A
the values, attitudes, and beliefs of a business. collection of values unique to the environment of the organisation
Good culture includes
- vision: mission statement
- Values
- Practices
- People
- Narrative
- PLace