Chapter 48, Employer/employee relations: trade unions and consultation Flashcards Preview

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Flashcards in Chapter 48, Employer/employee relations: trade unions and consultation Deck (11)
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1
Q
Trade Union
A
an organisation of employees that seeks to protect and improve the interest of its members. It does this by negotiating with employers on pay and conditions of work.
2
Q
Trade Union Congress
A
an organisation that brings Britains unions together to draw up common policies and lobby the government to implement policies that will employees
3
Q
Union recognition
A
employers who recognise a union agree to negotiate with it over members pay and conditions
4
Q
Work to rule
A
employees do exactly what is stated in their contract and no more; there is no 'goodwill' towards the employees
5
Q
Employee participation
A
the employee has the ability to participate in the decision-making process at work
6
Q
Benefits of employee participation
A
- increased levels of motivation
- better communication
- improved decision making
- reduce labour turnover
- reduced injuries
- more flexible to change
7
Q
Quality circles
A
regular short meetings of a group of employees during working hours to discuss and resolve work-related problems
8
Q
Work councils
A
a formal meeting of managers and employees in a particular factory or business to discuss pay and working conditions or grievances
9
Q
Employees as shareholders
A
can be seen as a form of employee participation
10
Q
Industrial action
A
the measures that a union can take to put pressure on management ina dispute in order to make them change their mind about a decision
- strike action
- Work to rule
- Refusal to work overtime
11
Q
ACAS
A
Advisory, conciliation, and arbitration service.
it gives impartial advice and guidance on how to improve employer/employee relations. Mediation