Chapter 46, Functions of management and leadership Flashcards Preview

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Flashcards in Chapter 46, Functions of management and leadership Deck (10)
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1
Q
Leaders or managers consider
A
- Communication
- controlling
- Co-ordination
- decision making
- Evaluating progress
- leading
- motivating
- planning
2
Q
Managment/Leadership styles
A
- Lewins style of leadership
- Douglas McGregor's Theory X and Y
- Blake and Mouton grid
- Tannenbaum and Schmidt
- Carlyle and Galton trait theory
- Adair's Three Circles
3
Q
Lewins Style of Leadership
A
Autocratic
- sets work and expect it to be completed exactly
- strict
- employees aren't involved in decision making
- 'top-down' communication
- thinks employees are solely motivated by money

Democratic
- employees are involved in decision making
- employee autonomy
- two-way communication
- not simply financial motivation

Laissez Faire
- remote from employees
- give very little direction to employees
- involves employees setting their own tasks and objectives

Paternalistic
- wants workforce to feel involved in decisions making
- consulting employees
- persuades their point of view
4
Q
Douglas McGregor's Theory X and Y
A
Theory X views employees as
- lazy
- disliking of work
- Lacking will
- Lacking initiative
- motivated by money

Theory Y views employees as
- Enjoying their work
- willing to accept responsibility
- creative
- not just motivated by money
5
Q
Blake and Mouton's Leadership Grid
A
a way of analysing task and people need

Country Club leadership
- concerned about the wellbeing of people rather than the completion of the task
- may miss deadlines

Authoritarian Leadership
- Concerned with task rather than people
- can lead to resentment and demotivation

Impoverished Leadership
- Lack of concern for either

Team Leadership
- strong equal guard for both employee and task needs

Middle of the road leadership
- compromises between two sets of needs
6
Q
Carlyle and Galton 'Trait Theory'
A
effective leaders have to have these traits
- motivational
- integrity
- self-confidence
- creativity
- intelligent
7
Q
Tannenbaum and Schmidt
A
the trade-off between task needs and people needs
Tell
- the manager informs the employees, can be seen as autocratic

Sell
- sells decison to employees

Consult
- present his ides to employees for discussion and two way communictaion

Participate
- asks employees to make decisions
8
Q
Adair's Three Circle
A
Action centered leadership considers the three elements in all leadership situations
- Task
- Individual
- Team
9
Q
Hierachy of managers
A
1. Senior managers
2. Middle managers
3. Junior managers
4. Line and staff managers
- Line managers: direct input
- Staff managers: offer advice
10
Q
Four Managment specialist departments within a business
A
- Production Managment
- Marketing Managment
- Personal Management
- Financial Managment