Chapter 5 Flashcards

(35 cards)

1
Q

What does CSR stand for

A

Corporate Social Responsibility

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2
Q

What is the core principle of CSR

A

It deals with how business organisations can meet essential needs without dishonouring community values

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3
Q

What are the 4 key categories of CSR

A

Environmental responsibility - environmentally-friendly manner, reduce pollution, offsetting negative impacts
Ethical responsibility - fair and ethical way towards stakeholders
Philanthropic responsibility - making world a better place
Economic responsibility - moving goals away from profit maximisation

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4
Q

What does CC stand for

A

Corporate Citizenship

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5
Q

What does CSI stand for

A

Corporate Social Investment

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6
Q

What does the Triple Bottom Line refer to

A

Company’s ultimate worth should be measured in financial, social and environmental terms

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7
Q

What are the themes of CSR in contemporary business management

A
  1. Virtual community engagement (COVID 19)
  2. Measuring CSI impact
  3. Role model behaviour
  4. A focus on sustainability
  5. Necessity of equity and diversity
  6. Employee volunteer programmes
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8
Q

Elaborate on the theme of virtual community engagement under CSR in contemporary business management

A

COVID 19 changed how businesses communicate with stakeholders. Virtual meetings lowered operation costs and increased accessibility. Technology increased virtual volunteerism.

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9
Q

Elaborate on the theme of measuring CSR impact under CSR in contemporary business management

A

CSR impact is measured through employee engagement, social return on investment, customer growth and intention. Many companies publish sustainability reports and financial reports

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10
Q

Elaborate on the theme of role model behaviour under CSR in contemporary business management

A

People want businesses to do more to impact the environment and to be vocal about important topics

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11
Q

Elaborate on the theme of “a focus on sustainability” under CSR in contemporary business management

A

People want brands and employers to use more ethical operational practices that are better for the environment

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12
Q

Elaborate on the theme of necessity of equity and diversity under CSR in contemporary business management

A

People want to have fair opportunities and to be included. Businesses are focusing on trust, commitment and a safe environment for all employees

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13
Q

Elaborate on the theme of employee volunteer programmes under CSR in contemporary business management

A

Corporate volunteerism builds team morale, increases job satisfaction and play an active role in communities. People want to work for employers who are morally responsible

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14
Q

What are the drivers behind CSR

A
  1. Social drivers
  2. Governmental drivers
  3. Market drivers
  4. Ethical drivers
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15
Q

Elaborate on the social driver of CSR

A

Businesses want to be thought of as socially responsible. Consumers and employees prefer socially responsible businesses. Social responsibility even impacts financial aspects such as trading shares. Civil society organisations work with businesses to develop standards as to how socially responsible corporations should act.

Eg: Organisation for Economic Co-operation and Development (OECD)
Guidelines for Multinational Enterprises
United Nations Guiding Principles
Global Reporting Initiatives

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16
Q

Elaborate on the governmental driver of CSR

A

Local and national legal systems companies must comply with. Legislation about companies, labour relations, environmental management. Governments encourage CSR programmes often providing organisational support and subsidies. Laws can often encourage social responsibility. Companies must comply with the spirit of the law not just the letter of the law. Complying with the spirit of the law means doing what can reasonably be expected to further the objectives of the legislation.

17
Q

Elaborate on market drivers of CSR (reduce costs)

A

CSR can reduce costs or increase revenues.
Companies reduce costs through:
* Avoiding fines
* Avoiding legal costs
* Using resources efficiently
* Using alternative raw material sources
* Reducing recruiting costs
* Increasing staff retention
* Reducing the cost of capital

18
Q

Elaborate on market drivers of CSR (increase revenue)

A
  • Developing new products/services eg carbon credit trading
  • Growing markets for services through general programmes such as job creation or specific interventions
  • Improving access to markets
  • Avoiding boycotts
  • Exploiting the CSR premium (charging a higher price for socially responsible products)
19
Q

Elaborate on ethical drivers of CSR

A

About deciding what is right and wrong in the workplace and in business generally.
Working towards the common good. Some see the market system as a subset to the social system and believe that enterprises have a social responsibility as well as a legal and economic responsibility. Ethical responsibility applies both internally and externally.

20
Q

Define corporate governance

A

The system by which companies are managed and controlled. Refers to the relationship between the governed and the governing.

21
Q

What is the focal point of corporate governance

A

The board of directors. Management is then responsible for implementing the strategies

22
Q

Primary roles of a governing body

A
  1. Ensures accountability for organisational performance by meands of, amongst others, reporting and disclosure
  2. Oversees and monitors implementation and execution by management
  3. Approves policy and planning that give effect to the strategy and sets the direction
  4. Steers and sets strategic direction regarding the organisations strategy and the way in which governance are approached, addressed and conducted
23
Q

Important codes of principles of corporate governance compliance

A
  • King IV Report
  • OECD principles
  • Four King Committee Reports
  • The Institute of Directors
24
Q

Primary principles of good governance

A
  1. Adopt a stakeholder-inclusive approach in the execution of its governance role and responsibilities that balances the needs, interests and expectations of material stakeholders in the best interest of the organisation over time.
  2. Ensure that responsible investment is practiced by the organisation to promote the good governance and the creation of value by the companies in which it invests.
  3. Govern compliance with applicable laws and adopt non-binding rules, codes and standards in a way that supports the organisation being ethical and a good corporate citizen.
25
How to determine corporate policy for CSR
1. Values-based system - proactively engaging based on the company's values 2. Stakeholder-engagement process - reactive to input received from stakeholders 3. Combination - emerges from emphasis values-based system incorporating stakeholder engagement
26
Define sustainable development
Development that meets the needs of the present without compromising the ability of future generations to meet their own needs. (The world must be seen as a system)
27
What is intended to create sustainability (Chapter 5)
CSR
28
What are the main areas of sustainable development
Environmental, economic, and social progress and equity
29
What are the pillars of sustainability according to the UN's sustainable development guidelines
1. Being a trusted corporate leader 2. Building a thriving communities 3. Maintaining a healthy community
30
Define a primary stakeholder
* On going support is key for survival of the business * Contractual or financial relationship with business * Employees, shareholders, [government], [local community]
31
Define a secondary stakeholder
* Less direct impact on business * Media, NGOs * Can become a primary stakeholder
32
What is involved in stakeholder engagement
* Providing information * Capacity-building, allowing stakeholders to engage effectively * Listening/responding to community and stakeholder concerns * Including communities/stakeholders in relevant decision making processes * Developing goodwill and understanding of objectives * Establishing realistic understandings of potential outcomes
33
Key approaches to stakeholder engagement
Involvement - Encourage involvement, build relationships, engage in dialogue Candour - Be comprehensive, create environment of trust, disclose information Relevance - Focus on issues of importance Learning - New perspectives, mutual understanding Action - Act on results, provide evidence
34
What are the steps in the stakeholder engagement process
1. Prepare - identify and understand, issues most important, stakeholders most important 2. Plan - set objectives and parameters, set bounds and objectives, who is involved 3. Design - engagement plan, how and when, best way to conduct sessions, is an audit needed 4. Engage - meet objectives, make sure needed materials are available, decided on next steps 5. Evaluate - assess outcomes for everyone, is more needed, was it successful/helpful 6. Apply - share and intergrate information, how to spread information
35
What are the core values of the AccountAbility Principles Standard
1. Inclusivity - include people in decisions that impact them 2. Materiality - clearly identify issues that matter 3. Responsiveness - act responsibly on material issues