Chapter 7 - Application of IT

Question 1

Tech and Operational factors of E- Comm

6 points

Answer 1

1. Protocols
2. Delivery Infra
3. Payment Mech
4. Business Laws
5. Attitude to E-Comm

Question 2

Benefits of TPM

6 points

Answer 2

1. new mgmt goals- training-
2. team bonding- accountability
3. improved quality- total cost competitiveness
4. productivity and team training for prob solving
5. motivated people- better results
6. measure-impact- defetcs, downtime, sub opt perf

Question 3

Types of data transformation

4 para

Answer 3

1. Simple
2. Cleansing and Scrubbing
3. Integration
4. Aggregation and Summarization

Question 4

Objectives of MIS

6 points

Answer 4

1. provide-timely-accurate-info
2. highlight-critical factors-decision making
3. develop- systematic and regular process comm- diff areas
4. best service to customers
5. gain comp advantage
6. provide info support for business planning

Question 5

Objectives of Six Sigma

5 points ( Maruthi Suzuki )

Answer 5

1. Overall Busines Improvement
2. Remedy Defects/variability
3. Reduce Costs
4. Improve Cycle time
5. Increase customer satisfaction

Question 6

Data mining procedure

4 para

Answer 6

1. Collect the data
2. Pre processing the data
   a) Outlier detection
   b) Scaling encoding and selecting
3. Estimate the model
4. Interpret the models and draw conclusions

Question 7

Problems to be addressed by SCM

6 points

Answer 7

1. Dist Network Config
2. Dist Strategy
3. Trade off in Logistic Activities
4. Information
5. Inventory Mgmt
6. Cashflow

Question 8

BI tech stack

7 points

Answer 8

1. Storage and computing hardware
2. Applications and data sources
3. Data integration
4. Relational databases and data warehouse
5. OLAP app
6. Analytic app
7. Info presentation and delivery products

Question 9

Data quality dimensions

5 para

Answer 9

1. Validity
2. Accuracy
3. Consistency
4. Timeliness
5. Completeness

Question 10

SCM - operational activity

7 points

Answer 10

1. prod and dist plannng
2. prod scheduling
3. demand planning and forecasting
4. sourcing -planning, current and future demand
5. Inbound operations
6. Outbound operations
7. Prod operations