Chapter 7 - Managing Information Resources Flashcards Preview

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Flashcards in Chapter 7 - Managing Information Resources Deck (17)
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1
Q

What are the three levels in the Three Level Database Model

A

(top to down)
Application Program Files (apps use data)
Logical DB Organization (DB relationships etc…)
Physical DB Organization (Physical Storage)

2
Q

What are the four data models in business?

A
  • Hierarchical Model (like an org chart)
  • Network model (multiple parent-child relationships)
  • Relational DB
  • Object-Oriented Programming
3
Q

What are the 4 problems with getting data into shape?

A

1) Inconsistent Data Definitions
2) Proliferation of Heterogeneous Data Definitions
3) Data availability, integrity and security
4) Role of Data Administration

4
Q

What is Enterprise Resource Planning?

A

A multi-module software system that aims to integrate all data and processes into a unified system

5
Q

What are the four types of data

A

Internal/External

Record-based/Document Based

6
Q

What are data warehouses?

A

DW are stores of DBs that are updated periodically. They are not operational DB updated in real-time.

7
Q

What are the Key Concepts in DW?

A

1) Defining the data - metadata
2) Quality data and cleansing data
3) Data marts - subset of one large DW

8
Q

What is Data Cleansing?

A

Data Cleansing is the process of detecting and correcting corrupt or inaccurate data

After cleansing, a DW should be similar to other datasets in a system.

NOT Data Validation

9
Q

What is a pre-requisite to installing ERP?

A

Data consistency

10
Q

How do you choose an ERP system?

A
  • Fit all business funciton
  • Different modules but integraated
  • Best fit for the enterprise
11
Q

What are the 5 steps in a DW project?

A

1) Define business use of data
2) Create the data model for the Warehouse
3) Cleanse the data :(
4) Select the user tools
5) Monitor usage and system performance

12
Q

What is a document?

A

A unit of recorded information structured for human consumption

13
Q

What is an example of enterprise content management and what is its use?

A

Intranet - helps store, track, edit and collaborate with the content create process

14
Q

What is content management strategy?

A

An org’s plan to create, publish and govern content

15
Q

What are the three phases of content?

A

1) Managing content creationg & acquisition
2) Content admin and safeguarding
3) Managing deployment and presentation

16
Q

What does the re-engineered publishing process look like?

A

1) Electronic creation
2) Electronic Storage
3) Communication
4) Electronic printing and finishing

17
Q

What criteria shouls be considered when selecting a web-content mgmt system?

A
  • Digital Ass mgmt
  • Info rights management
  • Ability to handle content types
  • Versioning
  • Workflow
  • Web publishing ability