Chapter 9: People in Business Flashcards Preview

GCSE AQA Business Studies Unit 1 and Unit 2 > Chapter 9: People in Business > Flashcards

Flashcards in Chapter 9: People in Business Deck (18):
1

Organisational structure

The internal links between managers and workers showing lines of authority

2

Layers of management

The number of different levels of management and responsibility in a structure

3

Span of control

The number of junior employees each manager is directly responsible for

4

Centralisation

Senior managers take all important decisions

5

Decentralisation

Decision-making power is spread to managers in branches and divisions of the business

6

Recruitment

Attracting people to apply for job vacancy

7

Job analysis

Identifying the tasks and skills needed to perform a job well

8

Person specification

A profile of the type of person likely to make a good applicant

9

Internal recruitment

Appointing an existing employee of the business to fill a vacancy

10

External recruitment

Appointing an employee of another business to fill a vacancy

11

Induction training

Initial training to familiarise new recruits with the systems of a new business

12

On-the-job-training

Takes place when an employees receive training as they are working at the place of work

13

Off-the-job-training

Takes place away from the job at another place (e.g. the business's training centre or college)

14

Appraisal

Assessing how effectively an employee is working

15

Motivated

The will to work due to the enjoyment of the work itself

16

Retaining staff

Keeping existing staff in business, which cuts down the cost of recruitment, selection and training

17

Autocratic management

Managers who believe in taking all decisions and just passing instructions to workers

18

Democratic management

Managers who involve the workers and less senior managers in decision-making