Chapter 9: The Team Approach to Health Care

Question 1

what is just culture

Answer 1

approach to leadership that balances fairness and accountability and encourages others to report error

Question 2

at risk behavior

Answer 2

when an emt actively makes a choice to take a risk, believing that the potential adverse outcome is insignificant or that it was justified in the moment

Question 3

continuum of care

Answer 3

the concept of working as a unified team from first patient contact to patient discharge inproced individual and team persormance a,d gave better outcomes

Question 4

best examples of continuum of care

Answer 4

community paramedicine and mobile integrated healthcare

Question 5

community paramedicine

Answer 5

a model which paramedics receive advanced training to provide additional services in the prehospital environment such as health evaluations or monitoring conditions

Question 6

mobile integrated healthcare

Answer 6

method of delivering healthcare the involves providing health care within the community rather than an office or hospital

Question 7

regular team

Answer 7

often train together, less explicit verbal direction, keeping same partner or team throughout training

Question 8

temporary teams

Answer 8

wokring with provides you do not normally know, supports collaboration rather than competition, crucial to understnad roles, repsponsibilities

Question 9

special teams

Answer 9

particular knowledge or specific knowledge for skills likes fire teams, recue teams, tactical ems teams, ems bike teams, etc

Question 10

dependant groups

Answer 10

each individual is told what to do, how to do it by group leaders. group members rely on the group leader for task assignments, troubleshooting, and decisions, which limits the groups ability to adapt and deliver critical medical care in an uncontrolled field environment

Question 11

independent groups

Answer 11

each individual is repsonsible for his her own area. members may recieve support and guidance from leader but do not have to wait for an assignment before taking action like an dependant group does, althouhg independent members may work on the same patient each person has individual goals rather than working tg for a unified goal

Question 12

interdependent groups

Answer 12

function as a true team, shares responsibilities and works tg, accountability and common goals as opposed to focusing on the goals of their own individual areas

Question 13

crew resource management (CRM)

Answer 13

each member is responsible for maintaining awareness ofr current patient situatin and sharing any critical informaiton with leader

empowers to speak clearly and consisely when there are problems

Question 14

PACE mnemonic

Answer 14

P: probe, look/ask to confirm problem
A: alert, communicate to leader
C: challenge, if the issue is not corrected then challenge the teams present course of action that is leading the problem
E: emergency, if the problem is clear and critical, them immediately communicate it to the entire team

Question 15

when given info about the patient what should you do

Answer 15

ROWS, rule out the worst case scenario

Question 16

closed loop communication

Answer 16

repeating a message back to ensure it was recieved correctly