Chatter Administration: Enable Feed Tracking

Question 1

Describe what feed tracking is

Answer 1

A features that allow users to be notified when a track field :
value changes—
an account gets a new owner
field name is revised.

Question 2

When a tracked field changes, it triggers both Chatter posts and

Answer 2

email notifications.

Question 3

Many records and fields are _________ by default

Answer 3

tracked

Question 4

You can track fields on User, Group, Custom, and

________ objects, and the most ________ objects.

Answer 4

External

standard

Question 5

In Lightning Experience, Feed Tracking must be enabled for an _________for Chatter to be available to it.

Answer 5

object

Question 6

The only objects that feed tracking does NOT need to be enabled are _______, _______ and _______.

Answer 6

Group, Site, and User objects;

Question 7

Fields that are tracked by default when you enable feed tracking for:

Answer 7

Accounts: Account Name, Account Owner
Cases: Case Owner, Priority
Groups: Allow Customers, Description, Access Type, Information, Information Title, Name, Owner
Contacts: Account Name, Contact Owner, Name
Leads: Lead Owner, Lead Status, Name
Opportunities: Amount, Close Date, Opportunity Name, Opportunity Owner, Stage
Users: About Me, Address, Email, Manager, Phone, Title

Question 8

Sharing rules and field-level security affect the visibility of record changes in Chatter feeds. Users must be able to access a ________to see notifications about changes to that record in their feeds.

Answer 8

record

Question 9

In Chatter, tracked field updates that are older than

__ days and have no likes or comments are deleted automatically.

Answer 9

45

Question 10

To Enable and Customize Feed Tracking go to

Answer 10

SETUP
QUICK FIND SEARCH :Feed Tracking.
From the list of objects, select the record to enable tracking

Question 11

Up to ___ fields can be tracked per OBJECT.

Answer 11

20

Question 12

After enabling feed tracking for an object, you must then select

Answer 12

the field you want to track IF they aren’t already tracked by default

Question 13

The number of tracked fields appears to the _____ of the object.

Answer 13

right

Question 14

_________ are collections of feed tracked change items that you see in feeds

Answer 14

Bundles

Question 15

Feed tracked changes (FTCs) are bundled when at least ______ with the same parent ID are formed within a specified time.

Answer 15

three

Question 16

The default time that FTC can be bundled is ______minutes.

Answer 16

1,440

Question 17

New FTCs are added to the same bundle, as long as the change occurs within a _____________.

Answer 17

specified time

Question 18

The default time, for FTC bundles can be changed by

Answer 18

Contacting Salesforce Customer Support.

Question 19

When someone comments on a bundled FTC, it’s removed from the bundle and placed on its own in the ______.

Answer 19

feed

Question 20

FTCs without comments or likes are deleted and removed from the bundle after
____ days.

Answer 20

45

Question 21

If the number of FTCs in an existing bundle drops to _______, it will remain a bundle.

Answer 21

2

Question 22

If the number of FTCs in a bundle drops to ___, the bundle’s deleted, and the single FTC appears on its own in the feed.

Answer 22

1