class 7: teams and shit

Question 1

what are the skills the most in demand

Answer 1

collaboration and teamwork

communication skills

problem-solving skills

interpersonal and relationships building skills

Question 2

why make teams?

Answer 2

better decisions

faster response

increased productivity

greater buy-in

less resistance to change

improved employee morale

reduced risks

Question 3

collaborating with virtual teams (or global teams)

Answer 3

teams may be local or global

expect to work with homies in other places in the world

benefit from shared view and skills

must accomplish shared tasks without face to face contact

Question 4

four phases of team developping

Answer 4

forming

storming

norming

performing

Question 5

storming in team phases

Answer 5

identify problem

collect and share info

establish decision criteria

prioritize goal

Question 6

normin in team phases

Answer 6

discuss alternatives

evaluate outcomes

apply criteria

Prioritize alternatives

Question 7

performing in team phases

Answer 7

select alternative

analyze effects

implement plan

manage project

Question 8

what is groupthink

Answer 8

members are overly eager to agree

faulty decision making

“lets just get this over with”

Question 9

how to avoid groups think

Answer 9

team diversity

open discussion

evaluating many alternatives

considering how decisions are implemented

planning for contingencies

Question 10

what are the best ways to reach group decisions (in order)

Answer 10

1. consensus (strong team commitment)
2. averaging (negotiating to find compromise)
3. Majority
4. Minority (when most members aren’t there)
5. Authority rule with discussion

Question 11

successful teams

Answer 11

stay small (4 perfect)

agree on purpose and procedures

confront and solve conflicts

communicate effectively

collaborate

accept responsibilities

share leadership

achieve more than an individual could ever achieve

Question 12

how to make face to face meetings effective

Answer 12

decide when meeting is necessary

select appropriate participants

use digital calendars

distribute advance info like agenda

limit attendance to those that are required depending on purpose

manage meeting

move meeting along

participate in gyu way

conclude and follow-up

Question 13

how to limit attendance to those that are required depending on purpose?

Answer 13

intensive problem solving: 5 members or fewer

problem identification: 10 members of fewer

info reviews and presentations: 30 or fewer

motivational and virtual: unlimited

Question 14

what are the six steps to deal with conflict

Answer 14

1. listen to ensure you understand problem
2. understand other’s position
3. show concern for relationship
4. look for areas of mutual agreement
5. invent new problem-solving options
6. reach fair agreement, choose best option

Question 15

virtual meetings

Answer 15

connect participants using variety of technology

exchange ideas, brainstorm, n¡build consensus, and build relationships

train employees, make sales presentations, coordinate team activities, and talk to customers

Question 16

why is it important to rotate meeting times

Answer 16

to be fair to dispersed members

Question 17

what to do before meeting

Answer 17

meeting necessary?

only key participants

prepare agenda, topics, times and names

calendar program

select appropriate technology and train participants on tech

log in 15 min early

Question 18

what to do during the meeting

Answer 18

start on time

begin with preview of agenda

secretary to take minutes and recorder to track ideas

encourage participation

deal with conflict openly

summarize and reach for agreements

encourage the tagging of cell phones

Question 19

ending the meeting

Answer 19

summarize decisions, tasks and deadlines

end on time

distribute minutes between 1-2 days

remind team members of assignments

thank homies for participation

Question 20

what are the three main components of a presentation

Answer 20

Content

Design

Delivery

Question 21

how to find purpose of presentation (Almost like all the same different purposes)

Answer 21

analyze audience

anticipate reaction and adjust to its needs

decide what audience should believe, remember and do

how will topic appeal audience?

how can I relate to their needs

how to ensure that they remember main points

Question 22

how to interest and uninterested audience with organization of a presentation?

Answer 22

they have short attention spans

don’t include more than three points

avoid pro/con patterns that are long to audience

Question 23

Connecting with Audience by organizing content

Answer 23

gyu organization and intentional repetition are key for audience retention

use three step plan

Question 24

three step plan for retention

Answer 24

1. tell them what you’re going to tell them
2. tell them
3. tell them what you have told them

Question 25

capturing attention in the intro

Answer 25

start with story, gyu facts, question, or quotation establish credibility by showing your position, expertise and qualifications preview main points

Question 26

organizing body of presentation

Answer 26

***only two to four main points*** arrange points logically (chronologically, importance or comparison and contrast) have extra material ready to share if needed but in the end

Question 27

concluding the presentation

Answer 27

summarize main points specific and noteworthy take away use anecdote, inspiring quote, or statement that ***ties the opener and offers new insight***

Question 28

why is it important to have gyu visuals in presentations or in when we want to sell anything

Answer 28

***we acquire 85% of all knowledge visually*** increase audience interest emphasize main points improve comprehension and retention

Question 29

how to design effective slides

Answer 29

***no more than six bullets per slide and six words per bullet*** use short phrases rather than sentences easy to read font consistent spacing, capitalization, and punctuation

Question 30

how to deliver a presentation

Answer 30

rehearse like a beast dress professionally show enthusiasm punctuate words conversational tone move naturally maintain eye contact vary facial expression

Question 31

after presentation what to do

Answer 31

distribute hand outs if you have any encourage questions but keep control reinforce main points end with summary and appreciation

Question 32

how to be successful

Answer 32

know how to work in teams, solve complex problems be willing to learn

Question 33

what is positive team behavior

Answer 33

Establish rules and abide by them Analyze tasks and define problems Contribute ideas Show interest and listen actively Encourage silent members to participate Encourage a supportive climate with praise and agreement Synthesize points of agreement

Question 34

negative team baehavior

Answer 34

Blocks others’ ideas Insults, criticizes, and aggresses against others Wastes the group’s time Makes inappropriate comments Fails to stay on task Withdraws and doesn’t participate

Question 35

Collaboration on team-written documents is | necessary for projects that

Answer 35

Are big Have short deadlines Require the expertise or consensus of many people

Question 36

what are the three steps of team writing

Answer 36

prewrtiting drafting revising

Question 37

prewrititng in team writing

Answer 37

determine purpose audience content organization

Question 38

drafting in tham writing

Answer 38

members work separately to collect info and compose draft

Question 39

revising in team writing

Answer 39

team members work together to synthesize and edit a few individuals choose final format and proofreading

Question 40

how to interest and uninterested audience with the delivery style of a presentation?

Answer 40

be dynamic and entertaining move around use gestures

Question 41

how to interest and uninterested audience with the supprting material of a presentation?

Answer 41

use humor if you can , gyu visuals and gyu stats

Question 42

what to avoid in a presentation for an uninterested audience

Answer 42

avoid darkening the room standing motionless passing out handouts using boring visuals making audience participate

Question 43

what are the two keys to audience comprehension and retention

Answer 43

Good organization and intentional repetition