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Flashcards in Classical School of Management Deck (32):

Classical School of Management

Focuses on finding the best way to perform and manage an organization's process. Workers should be told exactly how to accomplish their jobs, and should be broken into small tasks. Example: Production line


Classical Scientific Branch

During the Industrial Revolution, theorists started applying scientific study to the discipline of management. They did this through careful observation and conducting experiments with control groups.



Named after Frederick Taylor who theorised about the Classical Scientific Branch.


Frederick Winslow Taylor

"Father of Scientific Management". Believed each task within an organization should be studied and then procedures should be created that offer the most efficiency by using the correct tools, steps, and actual movements.


Father of Scientific Management

Frederick Winslow Taylor


Henry Gantt

1910 created the Gannt Chart. Thiss allowed managers to list all of the parts of the process and have a visual representation of how long each part of the process was supposed to last.


Grank and Lillian Gilbreth

Pioneered the Motion Study for the classical school of management


Motion Study

Identification of exactly what actions are needed to complete a task, no more or less, and then training workers to perform those actions.


Classical Administrative Branch

A different school of thought, still using the scientific approach, but looked at the organization as a whole.


Systems Approach

Analyzes the system as a whole to find inefficiencies. Also known as the global outlook approach.


Local Approach vs System Approach

Local approach may optimize a company or manufacturing efficiency a the local level, but could fail to generate any improvement at the system level.


Max Weber

Popularized the Bureaucracy Theory.


6 components of a Bureaucracy according to Max Weber

1. Good Record Keeping
2. Distance between workers and managers
3. A chain of Command
4. Division of labor
5. Rules
6. Promotions based on competence


Henri Fayol

Wrote General and Industrial Administration about his concepts of management


Principles of management according to Henri Fayol

1. Division of Work
2. Authority
3. Discipline
4. Unity of Command
5. Unity of Direction
6. Taking one for the team
7. Remuneration
8. Centralization
9. Scalar Chain
10. Order
11. Equality
12. Limit Turnover
13. Initiative
14. Esprit de Corps


Division of Work according to Henri Fayol

jobs should be broken down into specialized tasks so they could concentrate on only one portion of the required process


Authority according to Henri Fayol

The ability to give orders to workers and is a necessary ability for managers


Discipline according to Henri Fayol

Manager's responsibility to ensure it was present by using his authority to punish infractions


Unity of Command according to Henri Fayol

Each worker should only have one direct supervisor to avoid confusion and conflicting orders ***know this***


Unity of Direction according to Henri Fayol

Each department or section that is working towards the same goal should have one direct manager who is following one plan.


Taking one for the team according to Henri Fayol

Actual term is "Subordination of the individual interests to the general interests". Goals of the worker should be second to goals of the company.


Remuneration according to Henri Fayol

Paying workers fairly


Centralization according to Henri Fayol

only include the minimum number of people in whatever task.


Scalar Chain according to Henri Fayol

Chain of command must be an unbroken line, connecting all employees from the top of the organization to its lowest level. And authority can only flow down the chain.


Order according to Henri Fayol

people and materials should be in the right place at the right time to keep things running smoothly


Equity according to Henri Fayol

managers should treat their employees fairly and with courtesy


Limit turnover according to Henri Fayol

"Stability of tenure of personnel". Managers should limit tournover and fill open positions quickly.


Initiative according to Henri Fayol

All employees should be motivated about their work and given the freedom to create/institute plans to further the company.


Esprit de Corps according to Henri Fayol

Every organization should have a firm sense of teamwork.


Mary Parket Follett

Authored The New State, Creative Experience, and The Giving of Orders. Pioneered management styles of cooperation and communication and championed organizational structures such as the Matrix organization.


Wrote The New State, Creative Experience, and The Giving of Orders

Mary Parker Follett


Chester Barnard

His theories concentrated on the function of executives in a company and the use of authority and incentives.