Functional Aspects of Management Flashcards Preview

Principles of Management CLEP > Functional Aspects of Management > Flashcards

Flashcards in Functional Aspects of Management Deck (30):
1

top-level management

Top management is made up of senior-level executives of an organization, or those positions that hold the most responsibility. Jobs titles such as Chief Operating Officer (COO), Chief Executive Officer (CEO), Chief Financial Officer (CFO), President, or Vice President are commonly used by top managers in organizations. These top managers are responsible for setting the overall direction of a company and making sure that major organizational objectives are achieved.

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COO, CEO, CFO

Top-Level Management

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middle-level management

This level of managers report to top management and serve as the head of major departments and their specialized units.

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Low-level managers

work most closely with the greater workforce to ensure that individual employees are meeting their performance goals in a way that aligns with the organizational goals.

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Katz's Manager's Technical skills

Ability to operate special equipment, use particular technology, or bring a special expertise to the performance of departmental processes.

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Skills most important for Low-level managers?

Technical Skills

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Katz's Manager's Human Skills

Ability to work well with others.

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Katz's Manager's Conceptual skills

Ability to formulate ideas.

Appreciates the difference between "book smarts" and "street smarts". Recognizes that all managers can improve constantly through formal education, training, and experience.

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Henry Mintzberg

Described ten specific managerial roles most commonly seen within organizations

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Henry Mintzberg 10 Specific Managerial Roles

1. Figurehead
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokesperson
7. Entrepreneur
8. Disturbance Handler
9. Resource Allocator
10. Negotiator

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Interpersonal Category

Figurehead – There for show, performs ceremonial duties

Leader – Provides direction and motivation to subordinates

Liaison – Is the bridge between the organization and outside world

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Henry Mintzberg 3 Categories

Interpersonal
Informational
Decisional

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Informational Category

Monitor – Looks for information and reports it to stakeholders

Disseminator – Forwards information to organization members

Spokesperson – Communicates with outside world through speeches, memos

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Decisional Category

Entrepreneur – Idea creator, often responsible for improvement projects internally

Disturbance Handler – Resolves conflicts between team members, disciplines as needed

Resource Allocator – Prepares budgets, determines priority

Negotiator – Negotiates union deals, contracts, etc

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Five Functions of Management

Planning
Leading
Organizing
Controlling
Staffing

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Chain of Management :
Supervisor > Middle Manager > Executive

**need to know**

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Which Mintzberg category contains these roles?

Monitor
Disseminator
Spokesperson

Informational

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Which Mintzberg category contains these roles?

Figurehead
Leader
Liaison

Interpersonal

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Which Mintzberg category contains these roles?

Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator

Decisional

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Katz's Manager Skills

Conceptual
Technical
Human

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Who wrote Harvard Business Review's "Skills of an Effective Administrator"?

Robert L Katz

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Function of Management: Planning

Most fundamental function. Mapping out exactly how to use one's resources to achieve a particular goal.

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Function of Management: Organizing

Organizing resources to enact a plan.

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Function of Management: Staffing

Process of recruiting and hiring new members as well as training both new and existing staff.

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Function of Management: Controlling

Manager controls the process by continually monitoring progress to ensure that the steps in the plan are being met.

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Function of Management: Leading

Process of guiding, motivating, encouraging, and communicating with employees

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What are the two parts of the planning process

1. Goals - define the purpose
2. Plans - steps taken

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Goals and Plans come in what three flavors

1. Strategic - Long Term
2. Tactical - Mid Term
3. Operational - Short Term

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1. Strategic - Long Term
2. Tactical - Mid Term
3. Operational - Short Term

**need to remember**

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Mission Statement

Written document that clearly states why the organization exists and what it stands for.