Client care Flashcards
(3 cards)
1
Q
On what grounds would you ask the client for additional fees
A
Additional services provided to client would need to be outlined,
Clearly set out information to client
2
Q
Client suggests if you reduce your fee you would be offered the work
A
Unfair advantage, no integrity
You would have to reduce the scope of services to meet the same margin - not providing high level of service
3
Q
A
