Ethics Flashcards
(13 cards)
What does the Brooke Report involve?
Report published by RICS which sets out the plan to re-engage RICS members. Policy making will be more transparent
The Latham report - what was it?
Report wrote to outline problems within construction industry.
Examples include:
- NEC should be widely adopted
- Partnering should be encouraged
- Conflict avoidance
How to undertake a planned preventative maintenance survey?
- Discussion with client to understand needs/requirements
- pre Survey - check competence, equipment and review H&S
- Site Record condition of elements
- create schedule against a 5 or 10 year plan - ruining tasks against time periods.
What is conflict of Interest and how to deal with it?
Persons interest effects their judgement.
Ways of dealing with:
- Transparency
- Step back from instruction
- Training
Handling clients account
Understand their needs, clear name of account, Communicate with them
Money laundering Regulations
The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017
Current RICS President
Justin Sulivan
Procedures for setting up a new practice
Contact RICS for guidance
Prepare Compliants handling Procedure
Obtain PII Cover
Use designated RICS logo
Different Client money accounts
- General Accounts for one or more clients
- Discrete Accounts reference to a single named account
What does a complaints handling procedure contain?
- must include redress mechanism
- clear quick and transparent (name of nominated investigating person)
- advise PI insurers of complaint immediately
- Must be dealt with within 28 days
two stage approach:
- Consideration of complaint
-
What sort of activities are included as CPD
Must have clear learning objective rlevent to your role
Formal - web based training
Informal - Private reading
What are the minimun levels of indemnity?
Sales Minimun level of
100,000 or less = 250,000
100k -200k = 500,000
200 and above 1 m
