clinical governance Flashcards
(10 cards)
What is clinical governance?
A framework through which NHS organisations are accountable for continuously improving service quality and maintaining high standards of care.
Why is clinical governance important in pharmacy practice?
It ensures safe, effective, and high-quality patient care through professional accountability and continual improvement.
What are the seven pillars of clinical governance?
Patient and Public Involvement, Clinical Audit, Risk Management, Clinical Effectiveness, Staffing and Staff Management, Use of Information, Premises Standards.
What does patient and public involvement involve?
Gathering patient feedback, managing complaints, involving patients in service design, and displaying service information.
What is the purpose of a clinical audit?
To assess current practice against standards, identify areas for improvement, and implement changes to improve patient care.
What is the goal of risk management in clinical governance?
To identify, assess, and manage risks to ensure patient and staff safety and maintain service quality.
How does clinical effectiveness support governance?
By ensuring care is evidence-based, timely, appropriate, and achieves the best outcomes.
What does the staffing and staff management pillar focus on?
Ensuring adequate, trained staff, continual professional development, and performance management systems.
Why is the use of information crucial in clinical governance?
To ensure data protection, confidentiality, and secure handling of patient information in compliance with legal requirements.
What is covered under premises standards in clinical governance?
Cleanliness, safety, privacy, appropriate consultation facilities, and adherence to opening arrangements.
