communicating

Question 1

according to —————–, communication is a process of sharing information through symbols, including words and messages.

Answer 1

morris philip wolf and shirley kuiper

Question 2

4 functions of communication

Answer 2

1. information function
2. motivation function
3. control function
4. emotive function

Question 3

the most important step in communication.

Answer 3

develop an idea

Question 4

3 classification of barriers to communication

Answer 4

1. personal
2. physical
3. sematic

Question 5

is defined by boone and kurtz as an organized method of providing past, present, and projected information on internal operations and external intelligence for use in decision-making.

Answer 5

management information system

Question 6

refers to the act of giving employees reasons or incentives to work to achieve organizational objectives.

Answer 6

motivation

Question 7

refers to the process of activating behavior, sustaining it, and directing it toward a particular goal.

Answer 7

motivating

Question 8

3 factors contributing to motivation

Answer 8

1. willingness to do a job
2. self-confidence in carrying out task
3. needs satisfaction

Question 9

4 theories of motivation

Answer 9

1. maslow’s needs hierarchy theory
2. herzberg’s two-factor theory
3. expectancy theory
4. goal setting theory

Question 10

is a belief about the likelihood or probability that a particular behavioral act will lead to a particular outcome.

Answer 10

expectancy

Question 11

is the value an individual places on the expected outcomes or rewards.

Answer 11

valence

Question 12

refers to the process of improving performance with objectives, deadlines or quality standard.

Answer 12

goal setting theory

Question 13

goal setting model by edwin a. locke

Answer 13

1. goal content
2. goal commitment
3. work behavior
4. feedback aspects