Conflict Flashcards
(8 cards)
What is disinformation?
Disinformation exploits biases, emotions, and social media to control narratives and disrupt objective thinking.
What are the sources of conflict?
- Communication
- Structure
- Rewards
- Resources
- Values
- Perception
- Personality
What is the first conflict management style?
Evade - Low task / low people focus. Avoids the conflict.
What does the comply conflict management style focus on?
Low task / high people focus. Yields to maintain relationships.
What is the insist conflict management style?
High task / low people focus. Uses authority to get own way.
What is the settle conflict management style?
Moderate task/people focus. Seeks compromise to resolve quickly.
What is the cooperate conflict management style?
High task / high people focus. Seeks win-win outcomes through trust, shared power, and open communication.
Fill in the blank: The five conflict management styles include evade, comply, insist, settle, and _______.
[cooperate]