Conflict Flashcards

(8 cards)

1
Q

What is disinformation?

A

Disinformation exploits biases, emotions, and social media to control narratives and disrupt objective thinking.

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2
Q

What are the sources of conflict?

A
  • Communication
  • Structure
  • Rewards
  • Resources
  • Values
  • Perception
  • Personality
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3
Q

What is the first conflict management style?

A

Evade - Low task / low people focus. Avoids the conflict.

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4
Q

What does the comply conflict management style focus on?

A

Low task / high people focus. Yields to maintain relationships.

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5
Q

What is the insist conflict management style?

A

High task / low people focus. Uses authority to get own way.

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6
Q

What is the settle conflict management style?

A

Moderate task/people focus. Seeks compromise to resolve quickly.

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7
Q

What is the cooperate conflict management style?

A

High task / high people focus. Seeks win-win outcomes through trust, shared power, and open communication.

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8
Q

Fill in the blank: The five conflict management styles include evade, comply, insist, settle, and _______.

A

[cooperate]

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