1
Q
Transitional language
A
Language that indicates both parties have agreed
2
Q
Operative language
A
Terms that answer “what, when, where…”
3
Q
Declarations
A
Legal Ts and Cs
4
Q
Obligations
A
What the supplier has promised to do. “Shall”.
5
Q
Caption
A
Identifies the parties to the contract, what action they are taking
6
Q
Recitals
A
Background info and key facts
7
Q
Give new ideas and solutions
A
Initiators
8
Q
Clarify relationships among suggestions, and pull ideas together
A
Coordinators
9
Q
Encouragers
A
Praise and express warmth
10
Q
Difference between observers and avoiders
A
Observers stay detached, avoiders passively resist
11
Q
Negative and bring up issues that have already been resolved
A
Blockers
12
Q
Assert authority and interrupt
A
Dominates
