Cultures Flashcards

1
Q

National Culture

A

Influence by government and ethnic factors. Collective mental programming of a society.

Safety culture is affected by national culture

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2
Q

Safety Culture is

A

Defined as shared values and norms of behaviours articulated by senior management

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3
Q

Threats are

A

Events or errors that occur beyond the influence of flight crew and increase op complexity

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4
Q

Environmental threats

A

Outside flight deck

Weather
ATC
Airport
Terrain

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5
Q

Organisational Threats

A

Latent in nature and can be controlled

Operational pressure
Aircraft
Cabin
Maintenance
Ground
Dispatch
Documents
Crew scheduling

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6
Q

Informed Culture

A

Safety related data collected and analysed and shared asap

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7
Q

Reporting Culture

A

Atmosphere where people have the confidence to report safety concerns without blame

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8
Q

Learning Culture

A

Errors are seen as human nature and a good safety culture has to learn from mistakes of others. Open to change

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9
Q

Just Culture

A

Not punished for actions, omissions or decision taken by the organisation.

Gross negligence/violations and destructive actions not tolerated

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10
Q

Flexible culture

A

Capable of adapting effectively to changing demands

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11
Q

FRMS is a example of what culture

A

Learning culture (safety culture)

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