Define Change Strategy Flashcards

1
Q

Purpose

A

To develop and assess alternative approaches to the change, and then select the recommended approach

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2
Q

Description

A

The change strategy clearly:
- context of the change
- identify alternative change strategies
- justification why a particular change strategy is the best approach
- investment and resources required to work toward future state
- how enterprise will realize value
- key sh in change
- transition state along the way

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3
Q

Inputs

A

Current state desciption

Future state description

Risk analysis results

Sh engagement approach

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4
Q

Elements 1

A
  1. Solution scope
    The solution: is the outcome of a change that allows an enterprise to satisfy a need

The solution scope: define the boundaries of the solution, and is describe in enough detail to enable sh to understand which new capabilities the change will deliver

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5
Q

Elements 2

A
  1. Gap analysis
    Difference between current and future state capabilities

Capabilities analyzed in a gap analysis can include:
Processes
Functions
Lines of biz
Org structure
Staff competencies
Knowledge and skill
Traning
Facilities
Locations
Data and information
Application systems
Tech and infras

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6
Q

Elements 3

A
  1. Enterprise readiness assessment
    Assess its capacity to make the change and to sustain the change in future state.

Factor in the culture readiness of sh and operational readiness i making the change, the resource available to support the change

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7
Q

Elements 4

A
  1. Change strategy
    Consider select change strategy:
    - org readiness make change
    - cost and investment make change
    - timeline
    - alignment to the biz objective
    - timeline for value realization
    - opportunity cost of change strategy
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8
Q

Elements 5

A
  1. Transition state and release planning
    Release planning is concerned with determining which reqs to include in each release, phase, or iteration of change.

Factor guide these decisions: overall budget, deadline, time constraints, resource constraints, training schedule,..

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9
Q

Guidelines and tools

A

BA approach

Design options: various ways to satisfy the biz needs

Solution recommendations: identify possible solutions which can be pursue in order to achieve future state

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10
Q

Techniques

A

Balance scorecard
Benchmarking and market analysis
Brainstorming
Biz capability analysis
Biz case
Biz model canvas
Decision analysis
Estimation
Financial analysis
Focus groups
Functional decomposition
Interviews
Lesson learned
Mind mapping
Org modeling
Process modeling
Scope modeling
Swot analysis
Vendor assessment
Workshops

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11
Q

Stakeholder

A

Customer
End user
Domain sme
Implementation sme
Operational support
Project manager
Sponsor: authorize and ensure funding
Regulator
Supplier: help implementing change or part of solution
Tester

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12
Q

Outputs

A

Change strategy: the approach that org will follow to guide the change

Solution scope: the solution scope that will be achieved through execution of the change strategy

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