Documents/Standards

Question 1

When were the new Rules of Conduct published and become effective? (2)

Answer 1

• October 2021
• February 2022

Question 2

What are the documents surrounding conflicts of interest? (2)

Answer 2

• RICS Global Professional Standard on Conflicts of Interest, 2017
• RICS Professional Statement: Conflicts of Interest, UK Commercial Property Market Investment Agency, 2017

Question 3

What is the document for complaints handling?

Answer 3

RICS Guidance Note on Complaints Handling, 2016

Question 4

What is the document for negligence?

Answer 4

Limitation Act 1980

Question 5

What is the document for PII?

Answer 5

RICS Regulation Professional Indemnity Insurance Requirements, 2022

Question 6

What is the document for handling a client’s money?

Answer 6

RICS Professional Standard ‘Client Money Handling 2019

Question 7

What document for bribery act?