Essays for Test 3 Flashcards Preview

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Flashcards in Essays for Test 3 Deck (17):
1

What are 4 strengths of groups?

1. generate more info and knowledge
2. greater diversity of views and creativity
3. greater acceptance of decisions
4. generally more accurate

2

What are 4 weaknesses of groups?

1. time-consuming act
2. conforming to pressures
3. discussions can be dominated by few members
4. situation of ambiguous responsibility

3

What are 3 group decision making techniques?

1. brainstorming
2. nominal group technique
3. electronic meeting

4

Define brainstorming.

idea-generating process designed to overcome pressure for conformity

5

define nominal group technique.

-works by restricting discussion during decision making process
-members physically present, but operate interdependently

6

define electronic meeting.

uses computers to hold large meetings of up to 50 people

7

what are the 4 types of teams?

1. problem solving team
2. self-management work teams
3. cross-functional teams
4. virtual teams

8

define problem solving team. (4)

-5-12 employees
-from same department
-meet for few hours each week
-to DISCUSS ways of improving quality, efficiency, and the work environment

9

define self-management teams. (2)

-10-15 people
-take on responsibilities of their former supervirsors

10

define cross-functional teams. (4)

-employees from about same hierarchal level, but from diff work areas
-come together to accomplish a task
-very common
-also called task force or committee

11

define virtual teams.

teams that use computer tech to tie together physically dispersed members to achieve a common goal

12

How do organizations create effective teams?

using job characteristic model (JCM) to create work design

13

What are the 4 components of JCM?

1. freedom/autonomy
2. skill variety
3. task identity
3. task significance

14

what are 3 ways to turn individuals into team players?

1. selection
2. training
3. rewards

15

define selection with regard to turing individuals into team players.

make team skills 1 of the interpersonal skills in the hiring process

16

define training with regard to turning individuals into team players.

individualistic people can learn to be team players

17

define rewards with regard to turning individuals into team players.

rework rewards system to encourage cooperative effects rather than competitive