Finals 9 Flashcards

(33 cards)

1
Q

internal force that drives a worker to action as well as the external factors that encourage that
action.

A

Motivation

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2
Q

Korman’s Consistency Theory

A

Self-esteem
How to improve self-esteem

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3
Q

extent to which a person views himself as valuable and worthy

A

Self-esteem

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4
Q

3 kinds of self esteem

A

Chronic self esteem
Situational Self esteem
Socially influenced self esteem

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5
Q

person’s overall feeling about himself

A

Chronic Self-esteem

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6
Q

a person’s feeling about himself in a particular situation

A

Situational Self-esteem

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7
Q

person feels about himself on the basis of the expectations

A

Socially Influenced Self-esteem

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8
Q

How to improve self-esteem

A

Self-esteem workshops
Experience with Success
Supervisor Behavior

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9
Q
  • To increase self-esteem, employees can attend workshops in which
    they are given insights into their strengths
A

Self-esteem workshops

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10
Q
  • employee is given a task so easy that he will almost certainly
    succeed
A

Experience with Success

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11
Q
  • Train supervisors to communicate a feeling of confidence in an
    employee
A

Supervisor Behavior

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12
Q

You engage in activity because you enjoy it and receive satisfaction

A

Intrinsic Motivation

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13
Q

yields scores on two dimensions of intrinsic motivation (enjoyment, challenge) and
two dimensions of extrinsic motivation (compensation, outward orientation).

A

Work Preference Inventory (WPI)

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14
Q

McClelland’s Needs Theory of Motivation

A

Need for Power
Need for Achievement
Need for Affiliation

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15
Q

○ motivated by a desire to influence others rather than simply to be successful.

A

Need for Power

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16
Q

○ motivated by jobs that are challenging and over which they have some control, whereas
employees who have minimal achievement needs are more satisfied when jobs involve little
challenge and have a high probability of success

A

Need for Achievement

17
Q

○ motivated by jobs in which they can work with and help other people.

A

Need for Affiliation

18
Q

You can go back to other needs. Example, you complete the project before eating

A

Clayton Aldefer’s ERG Theory

19
Q

Frederick Herzberg’s
Two Factor Theory

A

Motivating factors
Hygiene Factors

20
Q

Goals should be SMART

A

○ Specific
○ Measurable
○ Difficult but Attainable
○ Relevant
○ Time-bound

21
Q

although performance would increase if the supervisor set the employee’s goal, it would
increase even more if the employee participated

A

Employee participation

22
Q

To increase the effectiveness of goal setting, this should be provided to employees on
their progress in reaching their goals.

23
Q

Though this feedback often comes from others, the idea behind self-regulation theory is that
employees monitor their own progress toward attaining goals and then make the necessary
adjustments; that is, they self-regulate.

A

Self-Regulation Theory

24
Q

can reinforce an employee with something that on the surface does not appear to be a
reinforcer

A

Premack Principle

25
Individual Incentives
Pay for Performance Merit Pay
26
○ pay employees according to how much they individually produce
Pay for Performance
27
base their incentives on performance appraisal scores rather than on such objective performance measures as sales and productivity.
Merit Pay
28
Group Incentives
Profit Sharing Gainsharing Stock Options
29
programs provide employees with a percentage of profits above a certain amount. ○ The profits to be shared can be paid directly to employees as a bonus (cash plans) or placed into the employees’ retirement fund (deferred plans).
profit-sharing
30
ties groupwide financial incentives to improvements (gains) in organizational performance
gainsharing
31
○ employees are given the opportunity to purchase stock in the future, typically at the market price on the day the options were granted.
Stock Options
32
Vroom’s Expectancy Theory
Expectance Instrumentality Valence
33
based on the premise that our levels of motivation and job satisfaction are related to how fairly we believe we are treated in comparison with others.
John Stacey Adam’s Equity Theory