General Info Flashcards
(10 cards)
What is our Mission Statement and what does it mean to you?
Legendary Food, Legendary service
treat everyone like a grandma
What is the Texas Roadhouse story?
Ice cold beer
Legendary Margaritas
Fresh Baked Bread
Hand Cut steaks
Fall-off-the-bone ribs
Made-from-scratch sides and dressings
Name your management team
Market Partner- David Hollinger
Managing Partner- Alex Portner
Kitchen Manager- Kalyn Hemby & Grey Arnold
Service Manager- Amber boahn & Kenzie Pollard
BOH Key- Christopher Hoover & JJ
FOH Key- Brooke Baldwin
Restaurant Hours of Operation
Monday-Thursday: 4 pm-10 pm
Friday: 4 pm-11 pm
Saturday: 12 pm-11 pm
Sunday: 11 am-10 pm
Restaurant Phone and Address
600 N Berkeley Blvd
(919) 778-8336
Where do we park and why?
Back of the parking lot behind to-go slots
Granny does not need to walk very far!
Where do we smoke and when do we smoke?
Outside near the dumpster
Not during legendary hours
What is our uniform policy?
TRH Shirt
blue jeans no rips holes or frays
black or brown belt
black non-slip shoes
socks
nametag
apron
shirt tucked in
hair pulled back
minimal jewelry
your smile
What is an Alley Rally and why is it important
A meeting is held in the Server Alley during each shift. This is when managers express concerns, set expectations for the night, and share any announcements or contests
Alley Rallies help set the mood for each shift
What should you do if you have a guest complaint?
Try to accommodate the best you can and Always get a manager
