More service questions

Question 1

How are you going to have fun when you work?

Answer 1

Share Laughs with my guests

Question 2

Give an example of “wowing” the guest

Answer 2

Going above and beyond for each of my guests

Question 3

What does “86” mean?

Answer 3

We are out of it

Question 4

What does “in the weeds” mean?

Answer 4

you are busy and may need help

Question 5

What does “on the fly” mean?

Answer 5

you need it as fast as possible

Question 6

What does “runner” mean?

Answer 6

someone who runs food

Question 7

What does “full hands in, full hands out” mean?

Answer 7

Whenever you enter the kitchen, you should have something in your hands that you prebussed. When you leave the kitchen, always do so with something in your hands

Question 8

What are pivot points?

Answer 8

Seat numbers, they are important because when food is being run to a table it isn’t being auctioned off
Food runners are able to read the ticket and decide who gets which entree

Question 9

List 4 examples of running side work

Answer 9

1. food running
2. getting ice
3. getting glasses
   4 making tea
   5 prebussing

Question 10

Why is prebussing important?

Answer 10

Makes everyone’s job easier
The better you prebus, the faster your tables get cleaned and the faster you get seated again

Question 11

What do you need to have to check out

Answer 11

Checkout paper
credit card receipts
cut slip with signatures
drop slip
all of this is stapled together and turned in before leaving