GROUP 1 UNIT 1: FOUNDATION OF IS IN BUSINESS

Question 1

______ have become as integrated into our daily business activities as accounting, finance, operations management, marketing, human resource management, or any other major business function.

Answer 1

INFORMATION SYSTEMS

Question 2

_______ including internet-based information systems, are playing vital and expanding roles in business.

Answer 2

INFORMATION
TECHNOLOGIES

Question 3

_______ can help all kinds of businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration, which strengthens their competitive positions in rapidly changing marketplaces.

Answer 3

INFORMATION TECHNOLOGY

Question 4

___ are quite simply, an essential ingredient for business success in today’s dynamic global environment.

Answer 4

INFORMATION TECHNOLOGIES AND SYSTEMS

Question 5

An _____ can be any organized combination of people, hardware, software, communication networks, data resources, and policies and procedures that stores, retrieves, transforms and disseminates information in an organization.

Answer 5

INFORMATION SYSTEM (IS)

Question 6

What are major areas of IS knowledge needed by business professional?

Answer 6

1. Management Challenges
2. Business Applications
3. Development Processes
4. Information Technologies
5. Foundation Concepts

Question 7

Major concepts, developments, and management issues in information technology- that is hardware, software, networks, data management and many Internet-based technologies.

Answer 7

INFORMATION TECHNOLOGIES

Question 8

Fundamental behavioral, technical, business, and managerial concepts about the components and roles of information systems.

Answer 8

FOUNDATION CONCEPTS

Question 9

Information systems also help store managers and other business professionals make better decisions.

Answer 9

Support of Business Decision Making

Question 10

For example, most retail stores now use computer-based information systems to help their employees record customer purchases, keep track of inventory, pay employees, buy new merchandise, and evaluate sales trends. Store operations would grind to a halt without the support of such information systems

Answer 10

Support of Business Processes and Operations

Question 11

For example, decisions about what lines of merchandise need to be added or discontinued and what kind of investments they require are typically made after an analysis provided by computer-based information systems. This function not only supports the decision making of store managers, buyers, and others, but also helps them look for ways to gain an advantage over other retailers in the competition for customers.

Answer 11

Support of Business Decision Making

Question 12

Gaining a strategic advantage over competitors requires the innovative application of information technologies.

Answer 12

Support of Strategies for Competitive Advantage

Question 13

For example, store management might make a decision to install touch-screen kiosks in all stores, with links to the e-commerce Web site for online shopping. This offering might attract new customers and build customer loyalty because of the ease of shopping and buying merchandise provided by such information systems. Thus, strategic information systems can help provide products and services that give a business a comparative advantage over its competitors.

Answer 13

Support of Strategies for Competitive Advantage

Question 14

Process data resulting from business transactions, update operational databases, and produce business documents. Examples: sales and inventory processing and accounting systems

Answer 14

Transaction Processing Systems

Question 14

Monitor and control industrial processes. Examples: petroleum refining, power generation, and steel production systems

Answer 14

Process Control Systems

Question 15

Support team, workgroup, and enterprise communications and collaborations. Examples: email, chat, and video conferencing groupware systems.

Answer 15

Enterprise Collaboration Systems

Question 16

Knowledge-based systems that provide expert advice and act as expert consultants to users. Examples: credit application advisor, process monitor, and diagnostic maintenance systems.

Answer 16

Expert Systems

Question 17

Knowledge-based systems that support the creation, organization, and dissemination of business knowledge within the enterprise. Examples: intranet access to best business practices, sales proposal strategies, and customer problem resolution systems.

Answer 17

Knowledge management systems

Question 18

Support a variety of operational and managerial applications of the basic business functions of a company. Examples: information systems that support applications in accounting, finance, marketing, operations management, and human resource management

Answer 18

Functional Business System

Question 19

Most computer-based information systems are conceived, designed, and implemented using some form of systematic development process.

Answer 19

Developing IS solutions

Question 20

The success of an information system should not be measured only by its _____ in terms of minimizing costs, time, and the use of information resources.

Answer 20

efficiency

Question 21

Examples of other activities include _______ the economic or technical feasibility of a proposed application, acquiring and learning how to use any software necessary to _____ the new system, and making improvements to _____ the business value of a system.

Answer 21

Investigating, implement, maintain

Question 21

Further, rising labor costs in North America, Canada, and Europe have resulted in a ________ to outsource basic software programming functions to India, the Middle East, and Asia-Pacific countries

Answer 21

Large-scale movement

Question 21

secret or illegal cooperation or conspiracy in order to deceive others.

Answer 21

Collusion

Question 22

Despite this move, _______ in the information systems field are strong, with more new and exciting jobs emerging each day as organizations continue to expand their use of information technology.

Answer 22

employment opportunities

Question 23

According to recent reports by the U.S. Department of Labor, computer systems analysts, database administrators, and other managerial-level IS positions are _____ to be among the fastest-growing occupations through 2012.

Answer 23

expected

Question 24

Perhaps the time has come to put a sharper edge on this message: The field of _______ is growing at an increasingly rapid pace, and there is no risk of being unemployed upon graduation!

Answer 24

information systems

Question 25

A major functional area of business equally as important to business success as the _____ of accounting, finance, operations management, marketing, and human resource management.

Answer 25

Functions

Question 26

A recognized _____ of value to the firm.

Answer 26

source

Question 27

A ______ in developing competitive products and services that give an organization a strategic advantage in the global marketplace

Answer 27

vital ingredient

Question 28

A key _______ of the resources, infrastructure, and capabilities of today’s networked business enterprises.

Answer 28

component

Question 29

The major uses of information systems for the operations, management and competitive advantage of a business.

Answer 29

BUSINESS APPLICATIONS

Question 30

How business professionals and information specialists plan, develop and implement information systems to meet business opportunities.

Answer 30

DEVELOPMENT PROCESSES

Question 31

The challenges of effectively and ethically managing information technology at the end-user, enterprise, and global levels of a business.

Answer 31

MANAGEMENT CHALLENGES

Question 32

There are three vital roles that information systems can perform for a business enterprise:

Answer 32

a. Support of business processes and operations. b. Support of decision making by employees and managers. c. Support of strategies for competitive

Question 33

What are the three fundamental roles of the business applications of information system?

Answer 33

a. Support of Business Processes and Operations 2. Support of Business Decision Making 3. Support of Strategies for Competitive Advantage

Question 34

As a consumer, you regularly encounter information systems that support the business processes and operations at the many retail stores where you shop.

Answer 34

Support of Business Processes and Operations

Question 35

_____ can be more generally considered an online exchange of value.

Answer 35

E-business

Question 36

Any online exchange of information, money, resources, services, or any combination thereof falls under the _______.

Answer 36

E- business umbrella

Question 37

_______ those inside the enterprise (intranet) and between an enterprise and its trading partners (extranet) - have become the primary information technology infrastructure that supports the e-business applications of many companies

Answer 37

The Internet and Internet-like networks

Question 38

Several types of information systems can be classified as either ________

Answer 38

operations or management information systems.

Question 39

It produces support systems produce a variety of information products for internal and external use: however, they do not emphasize the specific information products that can best be used by managers.

Answer 39

Operations Support Systems

Question 40

Further processing by management information systems is usually required.

Answer 40

Operations Support System

Question 41

The role of a business firm’s operations support systems is to process business transactions, control industrial processes, support enterprise communications and collaborations, and update corporate databases efficiently

Answer 41

Operations Support System

Question 42

When information system applications focus on providing information and support for effective decision making by managers, they are called _____

Answer 42

Management Support Systems

Question 43

Provide information in the form of prespecified reports and displays to support business decision making. Examples: sales analysis, production performance, and cost trend reporting systems.

Answer 43

Management Information Systems

Question 44

Provide interactive ad hoc support for the decision-making processes of managers and other business professionals. Examples: product pricing, profitability forecasting, and risk analysis systems

Answer 44

Decision Support Systems

Question 45

Provide critical information from MIS, DSS, and other sources tailored to the information needs of executives. Examples: systems for easy access to analyses of business performance, actions of competitors, and economic developments to support strategic planning.

Answer 45

Executive Information Systems

Question 46

Support operations or management processes that provide a firm with strategic products, services, and capabilities for competitive advantage. Examples: online stock trading, shipment tracking, and e-commerce Web systems

Answer 46

Strategic Information Systems

Question 47

Success in today’s dynamic business environment depends heavily on maximizing the use of Internet-based technologies and Web-enabled information systems to meet the competitive requirements of customers, suppliers, and other business partners in a global marketplace

Answer 47

Managerial Challenges of Information Technology (IT)

Question 47

Success should also be measured by the _______ of the information technology in supporting an organization’s business strategies, enabling its business processes, enhancing its organizational structures and culture, and increasing the customer and business value of the enterprise.

Answer 47

effectiveness

Question 48

In this development process, end users and information specialists design information system applications on the basis of an_______of the business requirements of an organization.

Answer 48

analysis

Question 49

the action of breaking the terms of a law, agreement, etc.; violation.

Answer 49

infringement

Question 49

Challenges of IT Careers In recent years______ have affected all job sectors, including IT

Answer 49

economic downturns

Question 50

In addition, these new jobs pose constant ________ challenges to all organizations because shortages of qualified information systems personnel frequently occur.

Answer 50

Human resource management

Question 51

_______ in business and information technologies cause constantly changing job requirements in information systems, which will ensure that the long-term job outlook in IT remains both positive and exciting.

Answer 51

Dynamic developments

Question 52

Despite the recent economic downturn among information technology firms, IS professionals still ______ favorable job prospects.

Answer 52

enjoy

Question 53

The successful management of information systems and technologies presents major challenges to _______ and ______

Answer 53

business managers, professionals

Question 54

An important ________ to operational efficiency, employee productivity and morale, and customer service and satisfaction.

Answer 54

contributor

Question 55

A major source of information and support needed to promote _______ decision making by managers and business professionals.

Answer 55

effective

Question 56

A dynamic, rewarding, and challenging career opportunity for millions of ______.

Answer 56

men and women

Question 57

A strategic _____

Answer 57

resource