Group 4 Flashcards
BPR combines a strategy of promoting business innovation with a strategy of making major improvements to business processes so that a company can become a much stronger and more successful competitor in the marketplace.
BPR (business process reengineering)
is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed, and service.
Reengineering
Many companies have used cross-functional _______________ software to reengineer, automate, and integrate their manufacturing, distribution, finance,
enterprise resource planning (ERP)
A _____________ is an organization that uses information technology to link people, organizations,
virtual company (also called a virtual
corporation or virtual organization)
(True or False)
When markets stay, technologies proliferate [multiply], competitors multiply, and products become obsolete [out of date] almost overnight, successful companies are those that consistently create new knowledge, disseminate it widely throughout the organization, and quickly embody it in new technologies
False
which is the data, documents, and things written down or stored on computers
Explicit Knowledge
Can often represent some of the most important information within an organization
is never shared with anyone who might be in a position to record it in a more formal way because there is
often little incentive to do so or simply, nobody ever asked.
Tacit Knowledge
successful _________________ creates techniques, technologies, systems, and rewards for getting employees to share what they know and make better use of accumulated workplace and enterprise knowledge can be viewed as 3 levels of techniques, technologies and systems that promote the collection, organization, access, sharing, and use of workplace and enterprise knowledge
knowledge management
leveraging organizational “know-how” performance support interacting with operational databases
building expert networks
Enterprise Intelligence
capturing & distributing expert stories real-time information management communication and collaboration new content creation
Information Creation, Sharing, and
Management
accessing and retrieving documents stored online
Document Management
Enumeration:
three levels of knowledge management
- ENTERPRISE Intelligence
- Information Creation, Sharing, and
management
Ability to Co-opt customer in the exploitation of innovation opportunities
Customer
Ability to leverage assets, knowledge, and competencies of suppliers, distributors, contract manufacturers, and logistics providers in the exploration
partnering
Ability to accomplish speed, accuracy, and cost economy in the exploitation of
Operational
