Home Health SDR Training

Question 1

What are the Healthcare Support Services/Roles you provide?

Answer 1

Patient Intake
Authorization Specialist
Medical QA
Medical Coder
Order Management Specialist
Medical Biller
PCP Call-Out Specialist

Question 2

What are the benefits to outsourcing?

Answer 2

Cost Efficiency
Focus on Core Business Functions
Access to Technology
Access to Abundant Talent
Protection from Co-Employment

Question 3

What operating models does TAiO support?

Answer 3

Co-Managed Workforce
Managed Workforce

Question 4

What is Home healthcare?

Answer 4

Medical services provided at home to treat a chronic health condition or help you recover from illness, injury or surgery. Some people start home health care after a health decline or getting diagnosed with a serious medical condition.

Question 5

What is Home care?

Answer 5

To help with daily activities to allow people to stay safe at home. It is often used by older adults with chronic illness, those with disabilities and people recovering from surgery.

Question 6

How does Home health work?

Answer 6

Hospital Discharge > Referral to Home Health Agency > Patient Intake > Insurance Verification & Authorization > Initial Assessment & Care Planning > Home Health Treatment > Ongoing Assessment & Care Adjustment > Documentation & Reporting > Billing & Claims Submission > Payment Processing > Post-treatment Follow-up