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Flashcards in HRM Chapters 1 Deck (26)
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1

What is Scientific Management?

The process of "scientifically" analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance levels.

2

What is the human resources movement?

The human resources movement is a management philosophy focusing on concern for people and productivity.

3

What is outsourcing?

Outsourcing is the practice of contracting with outside vendors to handle specified business functions on a permanent basis.

4

What is authority?

The right to make decisions, direct other's work, and give orders.

5

What is line authority?

The authority exerted by an HR manager by directing the activities of the people in his or her own business unit, department, or service area.

6

What is staff authority?

Staff authority gives the manager the right (authority) to advise other managers or employees.

7

What is a line manager?

A line manager is a manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks.

8

What is a staff manager?

A staff manager is a manager who assists and advises line managers.

9

What is employee engagement?

Employee engagement is the emotional and intellectual involvement of employees in their work, such as intensity, focus, and involved in his or her job and organization.

10

What is strategy?

Strategy is the company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage.

11

What are change agents?

Specialists who lead the organization and its employees through organization change.

12

What is environmental scanning?

The process of identifying and analyzing external opportunities and threats that may be crucial to the organization's success.

13

What is evidence-based HRM?

The use of data, facts, analytics, scientific rigor, critical evaluation, and critically evaluated research/case studies to support human resource management proposals, decisions, practices, and conclusions.

14

What are metrics?

Metrics are statistics used to measure activities and results.

15

What is the balanced scorecard?

A measurement system that translates an organization's strategy into a comprehensive set of performance measures.

16

What is certification?

The recognition for having met certain professional standards.

17

What is social responsibility?

Social responsibility is the implied, enforced, or felt obligation of managers, acting in their official capacities, to serve or protect the interests of groups other than themselves.

18

What is productivity?

The ratio of an organization's outputs (goods and services) to its inputs (people, capital, energy and materials).

19

What is the primary sector?

Jobs in agriculture, fishing, trapping, forestry, and mining

20

What is the secondary sector?

Jobs in the manufacturing and construction.

21

What is the tertiary or service sector?

The tertiary or service sector are jobs in public administration, personal and business services, finance, trade, public utilities, and transportation/communications.

22

What are contingent/non-standard workers?

These are workers who do not have regular full-time employment status.

23

What is globalization?

The emergence of a single global market for most products and services.

24

What is organizational culture?

The core values, beliefs, and assumptions that are widely shared by members of an organization.

25

What is organizational climate?

Organizational climate is the prevailing atmosphere that exists in an organization and its impact on employees.

26

What is empowerment?

Empowerment is providing workers with the skills and authority to make decisions that would traditionally be made by managers.