Human errors Flashcards
(8 cards)
1
Q
What are the categories of human performance that can lead to errors, defined by James Reason?
A
- skills-based performance
- Rules-based performance
- Knowledge-based performance
2
Q
What are the types of errors in the generic error modelling system?
A
- Slips
- Lapses
- Mistakes
3
Q
What is the definition of slips?
A
the user’s intentions are correct but actions aren’t carried out properly
4
Q
What is the definition of lapses?
A
Forgetting to perform an action
5
Q
What is the definition of mistakes?
A
the wrong set of actions are executed due to poor reasoning
6
Q
What re the advantages of the generic error modelling system?
A
provides a structured framework for designing systems that minimises human errors
7
Q
What are the limitations of the generic error modelling system?
A
- focuses on non-deliberate errors and overlooks deliberate actions (like taking shortcuts)
- Neglects contextual factors
8
Q
A
