Human Resource Terminology Flashcards Preview

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Flashcards in Human Resource Terminology Deck (63):
1

Acquire Project Team

The process of determining the availability of human resources and amassing the team needed to complete the project

2

Aggressors

A role with a negative attitude toward the project

3

Attitude Power

A type of power that can involve using a middle person to negotiate for the project manager

4

Blockers

A role that interrupts information flow on the project

5

Clarifiers

A role that helps focus on making sure people on the project understand what the details of the project entail

6

Coercive/Penalty Power

A type of power that uses negative approaches including threatening and punishment to get people to do things they don't want to do

7

Commitment Power

A type of power that uses commitment via alliances and partnerships on the project team to tackle challenges to the project as they arise; has a potential connection with referent power

8

Competition Power

A type of power that maximizes involvement in the project or idea in the form of competition to help enhance the commitment of those involved to work toward a more successful outcome of the project or idea

9

Compromise

A conflict resolution technique in which a solution involves (typically) a little of what everyone is proposing for a solution

10

Confrontation

Directly dealing with a conflict via problem-solving techniques so that the parties can work through any disagreement

11

Develop HR Plan

The process of developing the human resource plan

12

Develop Project Team

The process of improving the project management team to optimize project performance

13

Devil's Advocate

A role that contradicts popular views or opinions about the work of the project

14

Dominators

A role that consumes project communication and focus with their own views without considering others

15

Empathetic Listening

Listening with the goal of understanding what the sender is trying to communicate

16

Encouragers

A role that helps the project and team by focusing on what the project is creating, not the challenges of the project

17

Expert Power

A capacity in which one uses personal knowledge and expert opinion to get others to do what is desired

18

Forcing

Applying an all or nothing (win/lose) to get the desired result

19

Gate Keepers

In project management, a role that helps bring people into the project- In business school, this term could be viewed differently, including a role that keeps people out of something .

20

Harmonizers

A role that helps evolve information and understanding on the project above the team members

21

Hierarchy of Needs

A pyramid representation of Maslow's Theory that a person's motivation is based on needs (and where the person fits in this pyramid)

22

Human Resource Plan

A plan that documents roles and responsibilities, reporting relationships and staffing management for the project. It is part of the project management plan

23

Information Givers

A role that shares information and thus helps enhance communication on the project

24

Information Seekers

A role that works to enhance information and knowledge associated with the project

25

Investment Power

A type of power that involves delaying key decision(s) so enough time passes that stakeholders or other such parties can make a significant time investment in the project

26

Knowledge of Needs Power

A type of power that attempts to realize the two things that are negotiated for: what the other
party says they are after, and what they are after that hasn't been made public

27

Legitimate Power

Getting people to do what you desire based on your authority

28

Manage Project Team

The process of managing team member performance, issues, and changes

29

Mirroring

Matching behavior characteristics of another person or group

30

Moral or Ethical Power

A type of power that uses a moral or ethical perspective tied to one's values in the negotiation process

31

Organizational Breakdown Structure (OBS) (Tool)

An organization chart that displays which group is responsible for each work item and can show reporting relationships as well

32

Organizational Planning

Determining, assigning, and documenting responsibilities, roles, and reporting relationships on a project

33

Over-Allocation

A situation in which a resource is applied to too many activities at the same time to accomplish them all within the acceptable timeframe

34

Persistence Power

Sticking to the target of the negotiations or project; involves holding on and working toward the target- In many cases, people simply give up after an initial rejection .

35

Persuasion Power

Discounting logic, which technical people can often use to sell ideas instead of focusing on comparisons that relate to the experience of the negotiating parties, creating evidence that can't be overlooked, and showing how a solution will meet their needs

36

Planning Power

Using preparation followed by negotiation to effectively plan the project

37

Position Description (Tool)

A description of the roles and responsibilities of a team member

38

Power

The possible ability to influence behavior or performance of others

39

Precedent Power

A type of power that uses something which has achieved desired results in the past regardless if it was on the current project environment or elsewhere

40

Professionalism Power

Being professional and practical when working with others; helps to foster a win/win relationship with those that work with the project manager by allowing the project manager to look at the people and their needs

41

Project Human Resource Management

The processes required to organize and manage the project team

42

Project Organization Chart (Output/Input)

An organization chart that displays which group is responsible for each work item and can show reporting relationships as well; also known as an organizational breakdown structure

43

Project Team

The group of people put together to plan and (or) execute the work of the project

44

Project Team Directory

A list of all project team members, their project roles, and their communication needs as they relate to the project

45

Rapport

Possessing comfort or a harmonious relationship with someone

46

Recognition Seekers

A role that looks at the project first to see what they can get out of it

47

Referent Power

Using personal charisma to attain desired results from others or using existing relationships to help get things done (who you know)

48

Resource

People, supplies, equipment, and other items used in the work of the project

49

Resource Breakdown Structure (RBS)

A structure that shows the decomposition of the resources being used on the project; can include personnel, divisions or departments, and job roles

50

Resource Histogram

A graph that displays the resources used over time on a project

51

Resource Leveling

The process of creating a consistent (even) workload for the resources on a project

52

Resource Loading

The process of applying resources to a schedule and its activities

53

Responsibility Assignment Matrix (RAM) (Tool)

A matrix that connects the work of the WBS to the personnel assigned to it in the OBS

54

Reward Power

A type of power that uses positive actions or consequences to attain desired results from other people

55

Risk Power

A type of power that uses calculated risks in negotiations to achieve project goals

56

Smoothing

A conflict resolution technique in which the focus is on areas of similarity and focus is taken off areas of difference

57

Staff Acquisition

The hiring and applying of the needed resources to the project

58

Staffing Management Plan

A document used to describe when resources will start and finish the project

59

Summarizers

A role that relates back to the overall picture of what the project is focusing on

60

Team Development

The creation of individual and team skills to maximize project output

61

Topic Jumpers

A role that doesn't stay focused on the primary topics of focus and conversation

62

Withdrawal

A conflict resolution technique in which you withdraw from the disagreement (or source of conflict)

63

Withdrawers

A role that is non-participatory on the project regarding information and project issues