Improving the Provision of Care, Treatment, and Services Flashcards
(22 cards)
What are the four core processes in the patient care process cycle?
Assess- collect data
Plan
Provide
Coordinate
These processes focus on assessing patient needs, planning care, providing services, and coordinating care among healthcare providers.
What is the goal of Six Sigma in optimizing patient care?
Reduce deviations (errors) in a process to near zero
Six Sigma aims for only 3.4 errors in every million units of service, emphasizing precision and accuracy.
List the components of the Six Sigma process.
- Define the problem- give pts stroke med under 45 min
- Measure the baseline performance
- Analyze the reasons for errors
- Improve the process
- Control the process by implementing and securing improvements- management function
What is the primary goal of Lean in optimizing patient care?
Waste reduction
Lean methodology focuses on eliminating waste in healthcare processes to enhance efficiency.
What is the 5s Methodology used in Lean?
- Sort
- Straighten
- Scrub
- Standardize
- Sustain- restock inventory
What are some commonly monitored areas in patient care?
- Patient care outcomes review- ex: safety committee
- Use of seclusion, restraints, and protective devices- tell fam, documented
- Evaluations of laboratory services and blood products - transfusion rxn
- Evaluations of medication systems and processes - pyxis machine
- Policy, procedure, and documentation review - E Reorganization Act
- Standards of care and care pathways evaluation
E reorganization act- sets standards for protections for radiation, must document usage/disposal of radiation products
What established the Core Quality Measures Collaborative?
CMS in 2015
This initiative aims to consolidate reportable quality measures across various medical specialties.
What are Clinical Laboratory Improvement Amendments?
Federal regulations outlining quality assurance activities for laboratories
These regulations ensure that laboratories providing clinical services meet specific quality standards.
What is required by TJC when administering medications or blood products?
Two forms of ID
This requirement is to ensure patient safety during the administration process.
transfusion rxn
must be investigated whenever a patient has
symptoms from an incompatible transfusion
pyxis machine
log on, open up pt chart, to retrieve medication, log off
all _ stem from ____which stem from _____which stem from ___
procedures, policies, regulations, laws
What are Standards of Care?
Clinical decisions made by clinicians in accordance with state and federal laws, regulations, and guidelines
These standards guide the quality of care provided to patients.
What is a Care Pathway?
A complex intervention for mutual decision-making and organization of care processes for a defined group of patients
trying to standardize these at national level
Care pathways are designed for specific conditions like heart attack or stroke.
What does NPSG stand for?
National Patient Safety Goals
These goals aim to improve patient safety in healthcare organizations.
List 5 National Patient Safety Goals.
- Identify the patient correctly
- Improve staff communication
- Prevent infection - CDC vs WHO guidelines
- prevent pts from falling (long-term care)
- improve HC equity
using medicine safely- NPSG guidelines
add labels, maintainng accurate pt med info,
What is the purpose of the pre-procedure verification process in surgery?
To prevent mistakes in surgery, time out is required
This process ensures that the correct procedure is performed on the correct patient.
What is the role of clinical practice guidelines in patient care?
To standardize medical interventions for specific diagnoses based on accepted standards of care
These guidelines help ensure consistent and effective treatment across healthcare providers.
What does evidence-based medicine aim to achieve?
Identify care processes or interventions that achieve the best outcomes
This approach integrates clinical expertise with the best available evidence to improve patient care.
How do patient preferences impact patient-centered care?
They influence care decisions and outcomes
Understanding patient preferences is crucial for delivering care that aligns with individual values and needs.
big challenge HC takes on
standardize procedures while also individualizing care (remain pt centered)
