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1

_ an area of psychology that studies human behavior in work settings

IO Psychology,

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is a branch of psychology that applies the principles of psychology to the workplace

Industrial/organizational psychology

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The purpose of I/O psychology is ”

“to enhance the dignity and performance of human beings, and the organizations they work in, by advancing the science and knowledge of human behavior

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2 MAJOR GOALS IN IO PSYCHOLOGY

industrial approach (the “I” in I/O psychology)
organizational approach (the “O” in I/O psychology)

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The__ focuses on determining the competencies needed to perform a job, staffing the organization with employees who have those competencies, and increasing those competencies through training.

industrial approach (the “I” in I/O psychology)

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The __ creates an organizational structure and culture that will motivate employees to perform well, give them with the necessary information to do their jobs, and provide working conditions that are safe and result in an enjoyable and satisfying work environment.

organizational approach (the “O” in I/O psychology)

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MAJOR FIELDS IN IO PSYCHOLOGY

Human factors
Organizational psychology
Personnel psychology

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study and practice in such areas as analyzing jobs, recruiting applicants, selecting employees, determining salary levels, training employees, and evaluating employee performance.

Personnel psychology

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are concerned with the issues of leadership, job satisfaction, employee motivation, organizational communication, conflict management, organizational change, and group processes within an organization.

Organizational psychology

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concentrate on workplace design, human-machine interaction, ergonomics, and physical fatigue and stress. These psychologists frequently work with engineers and other technical professionals to make the workplace safer and more efficient.

Human factors

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COMMON TERMS OF I/O PSYCHOLOGY DURING THW WW1

“economic psychology,” “business psychology,” and “employment psychology”

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GOALS OF SCIENTIFIC RESEARCH

Describe.
Explain.
Predict.
Control.

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__ Attempts to satisfy the 1st goal by describing production levels in a company, rates of absenteeism and turnover, and the number and type of interactions between supervisors and workers for arriving at a more accurate picture of the organization under study.

Describe.

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It is achieved when the IO psychologist attempts discover why certain work behaviors occur.

Explain.

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It is addressed when a researcher attempts to use scores from certain psychological tests to predict which employee would be the best candidate for a management position, or when a researcher uses a theory of motivation to predict how employees respond to diff. incentive programs.

Predict.

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When the researcher or IO psychology alter behavior to get the desired outcomes.

Control.

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__ is a scientific investigation to a particular topic. It must gather data, analyze, and interpret findings.

Research

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A good research contains good attributes:

1. Based on the works of others,
2. It can be replicated,
3. It can be generalized to other settings,
4. Based on logical rationale link to theory,
5. Doable,
6. Generates new questions,
7. Apolitical.

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WHY CONDUCT RESEARCH?

It helps us answer our questions.

It helps us critically listen and analyze information to make more intelligent decisions.

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STEPS IN RESEARCH PROCESS

Formulation of the problem or issue
Generation of hypothesis
Selecting the research design
Collection of data
Analysis of research data
Interpretation of research results

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__ two different variables are observed to determine whether there is a relationship between them.

Correlational Method,

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The researcher manipulates one variable by changing its value from one level to another. A second variable is observed (measured) to determine whether the manipulation causes changes to occur.

MANIPULATION

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The researcher must exercise control over the research situation to ensure that other, extraneous variables do not influence the relationship being examined.

Controlled

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It is a design involves selecting groups, upon which a variable is tested, without any random pre-selection processes (Ex. Noise in the workplace).

Quasi-Experiment

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It involves using previously collected data or records to answer a research question (Ex. Determine good performers from poor performers).

Archival Research

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It involves asking people about their opinion on some topic.

Survey

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Hits; see the presence

True positives –

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‘false alarms’ ; identify presence of actual absence

False positives –

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Misses; fails to see the target

False negatives –

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Correct rejection; correctly see the absence of target

True negative –

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ETHICAL DILEMMAS

TYPE A,
TYPE B,

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__ high level of uncertainty as to what is right or what is wrong, there appears no best solutions, and presence of both positive and negative consequences to a decision. Ex. Animal use and drugs

TYPE A,

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it is known as “rationalizing dilemma.” The difference between right and wrong is much clearer than in TYPE A.

TYPE B,

34


Differentiate the various functions involved in Human Resource Management
Job Analysis
Planning and Recruitment
Discuss the major considerations and principles of employee selection
Apply the major principles in performance evaluation
Describe the process and principles in employee training and development
Legal Issues

INDUSTRIAL PSYCHOLOGY

35

Apply the major theories of motivation in designing and administering rewards
Job Satisfaction
Team Dynamics
Leadership
100 Items Test (Good for 1 ½ - 2 hrs)
Rationale

Organizational Psych