Flashcards in TEAM DYNAMICS Deck (31)
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1
a collection of two or more people who work with one another regularly to achieve common goals
Members are mutually dependent on one another to achieve common goals
Members interact with one another to pursue those goals
Group
2
one that achieves high levels of task performance, member satisfaction, and team viability
Effective Group
3
Effective groups achieve high levels of:
Task performance
4
Members attain performance goals regarding quantity, quality, and timeliness of work results
Members satisfaction
5
Members believe that their participation and experiences are positive and meet important personal needs
Team viability
6
the creation of a whole that is greater than the sum of its parts
SYNERGY
7
Why groups are good for organizations
-Groups are good for people
-Groups can improve creativity
-Groups can make better decisions
-Groups can increase commitments to action
-Groups help control their members
-Groups help offset large organization size
8
The tendency of people to work less hard in a group than they would individually.
Social loafing
9
REASONS FOR SOCIAL LOAFING
Individual contributions are less noticeable in the group context
Some prefer to see others carry the workload
10
Ways of preventing social loafing
Define roles and tasks to maximize individual interests
Raise accountability by making individuals’ performance expectations clear and identifiable
Tie individual rewards to performance contributions to the group
11
The tendency for a person’s behavior to be influenced by the presence of others
What is the nature of groups in organizations?
SOCIAL FACILITATION
12
It indicates that working in the presence of others creates an emotional arousal or excitement that stimulates behavior and therefore affects performance
SOCIAL FACILITATION THEORY
13
FORMAL GROUPS
Permanent work groups- are command groups
Temporary work groups- are task groups
14
TYPES OF FORMAL GROUPS
Cross-functional teams or task forces
Project teams
Virtual group
Members work together via computers
15
Engage in special problem-solving efforts drawing on input of the functional areas
Cross-functional teams or task forces
16
Formed to complete a specific task with a well-defined end point
Project teams
17
Members work together via computers
Virtual group
18
Emerge without being officially designated by the organization
INFORMAL GROUP
19
Types of informal groups
Friendship groups
Interest groups
20
BRUCE TUCKMAN’S GROUP DEVELOPMENT
Forming
Storming
Norming
Performing
Adjourning
21
What are the foundations of group performance
Technical demands of a task
Social demands of a task
Goals, rewards, and resources
Technology
22
How do groups make decisions?
Decision by lack of response
Decision by authority rule
Decision by minority rule
Decision by majority rule
Decision by consensus
Decision by unanimity
Delphi technique
Computer-mediated decision making
23
One idea after another is suggested without any discussion-taking place
Decision by lack of response
24
The chairperson, manager, or leader makes a decision for the group
Decision by authority rule
25
Two or three people are able to dominate or “railroad” the group into making a decision to which they agree
Decision by minority rule
26
Formal voting may take place, or members may be polled to find the majority viewpoint
Decision by majority rule
27
Discussion leads to one alternative being favored by most members and the other members agree to support it
Decision by consensus
28
All group members agree totally on the course of action to be taken
Decision by unanimity
29
Involves generating decision-making alternatives through a series of survey questionnaires
Delphi technique
30
Group decision making takes place across great distances with the aid of group decision support systems
Computer-mediated decision making
31
