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Flashcards in TEAM DYNAMICS Deck (31)
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1

a collection of two or more people who work with one another regularly to achieve common goals
Members are mutually dependent on one another to achieve common goals
Members interact with one another to pursue those goals

Group

2

one that achieves high levels of task performance, member satisfaction, and team viability

Effective Group

3

Effective groups achieve high levels of:

Task performance

4

Members attain performance goals regarding quantity, quality, and timeliness of work results

Members satisfaction

5

Members believe that their participation and experiences are positive and meet important personal needs

Team viability

6

the creation of a whole that is greater than the sum of its parts

SYNERGY

7

Why groups are good for organizations

-Groups are good for people
-Groups can improve creativity
-Groups can make better decisions
-Groups can increase commitments to action
-Groups help control their members
-Groups help offset large organization size

8

The tendency of people to work less hard in a group than they would individually.

Social loafing

9

REASONS FOR SOCIAL LOAFING

Individual contributions are less noticeable in the group context
Some prefer to see others carry the workload

10

Ways of preventing social loafing

Define roles and tasks to maximize individual interests
Raise accountability by making individuals’ performance expectations clear and identifiable
Tie individual rewards to performance contributions to the group

11

The tendency for a person’s behavior to be influenced by the presence of others
What is the nature of groups in organizations?

SOCIAL FACILITATION

12

It indicates that working in the presence of others creates an emotional arousal or excitement that stimulates behavior and therefore affects performance

SOCIAL FACILITATION THEORY

13

FORMAL GROUPS

Permanent work groups- are command groups
Temporary work groups- are task groups

14

TYPES OF FORMAL GROUPS

Cross-functional teams or task forces
Project teams
Virtual group
Members work together via computers

15

Engage in special problem-solving efforts drawing on input of the functional areas

Cross-functional teams or task forces

16

Formed to complete a specific task with a well-defined end point

Project teams

17

Members work together via computers

Virtual group

18

Emerge without being officially designated by the organization

INFORMAL GROUP

19

Types of informal groups

Friendship groups
Interest groups

20

BRUCE TUCKMAN’S GROUP DEVELOPMENT

Forming
Storming
Norming
Performing
Adjourning

21

What are the foundations of group performance

Technical demands of a task
Social demands of a task
Goals, rewards, and resources
Technology

22

How do groups make decisions?

Decision by lack of response
Decision by authority rule
Decision by minority rule
Decision by majority rule
Decision by consensus
Decision by unanimity
Delphi technique
Computer-mediated decision making

23

One idea after another is suggested without any discussion-taking place

Decision by lack of response

24

The chairperson, manager, or leader makes a decision for the group

Decision by authority rule

25

Two or three people are able to dominate or “railroad” the group into making a decision to which they agree

Decision by minority rule

26

Formal voting may take place, or members may be polled to find the majority viewpoint

Decision by majority rule

27

Discussion leads to one alternative being favored by most members and the other members agree to support it

Decision by consensus

28

All group members agree totally on the course of action to be taken

Decision by unanimity

29

Involves generating decision-making alternatives through a series of survey questionnaires

Delphi technique

30

Group decision making takes place across great distances with the aid of group decision support systems

Computer-mediated decision making

31

the tendency of members in highly cohesive groups to lose their critical evaluative capabilities

GROUPTHINK