Intro To Comms

Question 1

What is safety critical communication?

Answer 1

Any spoken communication between parties involving:
- Emergencies
- Safeworking directions
- Rail traffic movements
- Reporting faults

Question 2

The ABC of Safety Critical Communication

Answer 2

Accurate, Brief, Clear

Question 3

What is Active Listening?

Answer 3

Where you make a conscious effort to understand the complete message being sent

Question 4

Planning your message purpose?

Answer 4

Planning Prevents Poor Performance (PPPP)

Question 5

Identifying yourself over comms?

Answer 5

1. TDN (Train Describer Number)
2. Origin/Destination
3. Location

Question 6

Common standards terms on DTRS?

Answer 6

• Emergency, emergency, emergency
• Negative
• Out
• Over
• Receiving
• Roger
• Stand by

Question 7

What is the Phonetic Alphabet?

Answer 7

Specifically selected words that sound distinct from of the others.

Question 8

Phonetic Alphabet

Answer 8

A - Alpha
B - Bravo
C - Charlie
D - Delta
E - Echo
F - Foxtrot
G - Golf
H - Hotel
I - India
J - Juliet
K - Kilo
L - Lima
M - Mike
N - November
O - Oscar
P - Papa
Q - Quebec
R - Romeo
S- Sierra
T - Tango
U - Uniform
V - Victor
W - Whiskey
X - X-Ray
Y - Yankee
Z - Zulu

Question 9

Spoken numbers and digits?

Answer 9

Clearly say Zero

Question 10

What are 4 Communications Protocols?

Answer 10

• Ensure understanding
• Acknowledge transmissions when safe to do so
• Ensure message is free of frustration
• Challenge incorrect messages

Question 11

5 Barriers to effective communication?

Answer 11

• Loud environment
• Poor connection
• Ambiguous wording
• Making assumptions
• Strong accents

Question 12

Is the Driver ever the lead communicator?

Answer 12

No

Question 13

What is the Simplex Radio System?

Answer 13

When only one person can speak at a time on the radio

Question 14

What is the first digit of the Train Describer Number?

Answer 14

Destination/Line

Question 15

What is the second digit of the Train Describer Number?

Answer 15

Underground Loop or Direct
(6, 7, 8, and 9 use city loop)

Question 16

What are the third and fourth digits of the Train Describer Number?

Answer 16

UP or DOWN services
( Even = UP, Odd = DOWN)