kotter theory

Question 1

aims of kotter

Answer 1

*focus on employee experience
*clear communications
manage change
reduce resistance
requires all stages

Question 2

8 steps of kotter

Answer 2

1.Increase urgency: by motivate/engage staff.
2.Build the team by selecting the right people and skills.
3.Develop the vision
4.Communicate often and consistently for employee buy in
5.Empower action
6.Create short-term wins
7.Don’t let up
8.Make change stick

Question 3

advantages of kotter

Answer 3

structured and clear
sustainability
urgency

Question 4

disadvantages of kotter

Answer 4

too simple
limit employee participation
gradual