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ABSN Cohort 19 > Leadership Exam 2 > Flashcards

Leadership Exam 2 Flashcards

(51 cards)

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1
Q

A nursing leader observes conflict and responds based on what principle?

A

General agreement and support is more important than total agreement from the team.

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2
Q

Plagarism is…? (2)

A

Unethical and Illegal

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3
Q

Information technology has enhanced privacy/confidentiality for…?

A

HIPPA

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4
Q

Charge nurse makes decisions for staff based on…?

A

Patient needs?

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5
Q

Failure to rescue can be a result of…?

A

Failure to monitor status

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6
Q

A jey source of information for risk management is the…?

A

organizations occurrence and incident reporting system.

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7
Q

PDSA and meaning

A

Plan - obj, plans, predictions
Do - tests, dz identified, analyzed
Study - in-depth analysis of data
Act - ▲ based on what learned

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8
Q

Barrier to Tele Health in context to cost/benefit analysis

A

Limited reimbursement mechanisms

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9
Q

Institute of Medicines 6 Pillars

A 
Safe
Effective
Efficient
Timely
Patient Centered
Equitable
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10
Q

Full Time Equivalent (FTE)?

A

A full-time position of 40 hrs/week

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11
Q

Organizations (influence and success determiner) vs. Structural Characteristics

A

Org - hardware, influenced by finance from all budgeting, success by customer satisfaction
Struct - teaching status, urban density, policy based.

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12
Q

Privileging vs. Credentialing

A

Priv - org authorizes physician skills

Cred - ensures physician meets reqs.

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13
Q

3 Major components of Budget

A

Salary
Operations
Capital

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14
Q

3 Major Budget functions

A

Planning
Management of Activities/Services
Control of Spending

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15
Q

Retention importance?

A

lack of = ↓ morale, pt care, ↑ morale, turnover

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16
Q

Turnover cost

A

2x nurse’s salary b/c hiring, orientation, maintenance

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17
Q

Finkel 9’s Acts (NO 4’s)

A

No discrimination
No sexual harassment
No drug screens
Provide insurance!

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18
Q

Appraiser’s job and Performance Appraisal

A

provide honest evaluation to improve staff performance PAST job requirements

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19
Q

TEAMSTEPPS 3 Phases

A

Assess the Need
Planning, Training, Implementation
Sustainment

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20
Q

Formal vs. Informal Team

A

Formal - created w/ purpose

Informal - not recognized, less structural

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21
Q

Maslow, Herzberg, McCelland motivation theory basis’

Study These Flashcards
A

M - needs met = motivated
Herzberg - satisfiers v. dissatisfiers
McCelland - need for achievement, affiliation, power

22
Q

TEAMWORK makes the…?!

23
Q

Stages of Conflict (4) and description.

Study These Flashcards
A

Latent - anticipation
Perceived - awareness of
Felt - anxiety/anger r/t
Manifest - POS/NEG event

24
Q

How to prevent Conflict (3)

Study These Flashcards
A

Identify barriers, create ▲, preventative measures

25
Communication
Effective exchange of information (verbal/nonverbal)
26
Negative communication (3)
failure to express feelings, acknowledge other's feelings, and is disrespectful
27
Types of Power | Legitimate, Reward, Coercive, Referent, Expert, Informational, Persuasive
from position, can reward, can punish, admired, from expertise, has resource, good argument
28
Awareness levels (4)
+self +others = open +self -others = hidden -self -others = unknown - self +others = blind spot
29
Communication Styles (my/their > task v. power)
My Task = assertive My Power = aggressive Their task = cooperative Their power = submissive
30
Giving vs. Receiving criticism
Target behavior, offer help in ▲ | Listen before speaking, if valid make ▲
31
Conflict Management is done with...? (2)
Assertiveness and Cooperativeness
32
#1 reason for workplace conflict
Ineffective communication
33
3 additional reasons for workplace conflict
inconsistency failure to step up coming on too strong uninformed/disconnected leader
34
4 Conflict Management Styles
+assertion +cooperation = collaborating +assertion -cooperation = competing -assertion -cooperation = avoiding -assertion +cooperation = accomodating
35
Delegate
transfers responsibility but retains accountability
36
5 Rights of Delegation
Task, circumstance, person, direction/communication, supervision
37
Common, Criminal, Civil law
rules/principles of past legal decisions offense against general public rights of individuals
38
Utilitarianism
greatest good for greatest number, it screws someone over.
39
Doctrines: Right, Duty, Virtue
based on moral/individual based on rules/authority based on virtuosity (compassion, courage, etc.)
40
ANA CODE (9) of a nurse
``` be therapeutic commit to pt promote/advocate good HP responsible/accountable for delegation owes duties to slef maintain/improve HP environments advance profession via edcuation collaborate keep the title clean ```
41
"5mings" of Team Development
``` Forming Storming Norming Performing Adjourning ```
42
4 Stages of Conflict
Latent - anticipation Perceived - awareness Felt - anxiety/anger r/t Manifest - POS/NEG evnt
43
Platos/Socrates 4 Ethical Virtues vs. Christianity/Judaism/Islam 3 Virtues
Fortitude, Wisdom, Temperance, Justice | Faith, Hope, Unselfish love
44
Ethics terms: | Autonomy, non/beneficence, justice, veracity, fidelity, paternalism, respect
``` own rights do good/not good equality truth telling promise keeping most exp. makes decision recognizing autonomy ```
45
Values: | Ethics, Aesthetics, Doctrinal, Innate/Inborn
good v bad pleasing v displeasing political v ideological survival v reproduction
46
Power/Powerlessness
ability to get things done what you feel when not recognized, appreciated, paid attention to.
47
APA Citation Styles (3 when to italicize, 3 enders)
Whole book - italicize book (1st) Book Chpt - italicize chapter (2nd) Journal - italicize journal (2nd) End with either city:publisher, retrieved from...?, or DOI
48
Patient census (3)
number length of stay operative expenses
49
Fire RACE
Rescue Alarm Contain Extinguish
50
Views of funding: | Nationwide vs. Health Care Org.
Nation - focuses on critical expenses (delivery/reimbursement) Org - self-survival (income/outcome)
51
``` Public Access Ownership # of Beds LoS Accreditation Licensure Teaching Vertical Integration Multi-hospital Systems ```
community, Ø insurance needed non/for profit, faith/govt 6 - 500

ABSN Cohort 19 (28 decks)

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