Lecture 2 + Reading Flashcards

1
Q

What is a project?

A

temporary endeavour undertaken to create a unique product or service

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2
Q

Distinctive features of a project

A
  • start and finish
  • lifecycle
  • budget
  • activities that are essentialy unique and non-repetitive
  • use of resources which need coordinating
  • single point of responsibility (project manager)
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3
Q

Project Management defined by PMBOK as nine knowledge areas:

A
  1. Scope
  2. Time
  3. Cost
  4. Quality
  5. HRM
  6. Communication
  7. Risk
  8. Procurement
  9. Integration
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4
Q

Management-by-Projects approach

A

encourages:

  • organisation flexibility
  • decentralised management responsibility
  • holistic view of problems
  • goal-oriented problem solution process
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5
Q

Programme Management

A

project management office is managing a large capital project

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6
Q

Portfolio Management

A

project management office running a number of unrelated projects

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7
Q

Technical Management

A

on smaller projects the project manager may be expected to be the technical expert

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8
Q

PMBOK body of knowledge subdivided into four core elements

A
  • scope
  • time
  • cost
  • quality
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9
Q

non-executive project management

A

role carried out in house to the client’s organisation or within interdisciplinary practices

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10
Q

executive project management

A

a role undertaken by a firm or person independent of the other contributors to the process

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11
Q

Golden Triangle

A
  • Cost
  • Time
  • Quality
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12
Q

Project success for the client:

A

achieving the stated benefits as defined in the business case

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13
Q

Project success for the PM

A

meeting agreed scope in terms of time, cost and quality as defined in the project management plan

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14
Q

Project success for the design team

A

completing the successful design of an award winning building

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15
Q

Project sucess for the contractor

A

making a large amount of money

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16
Q

Global construction project management

A
  • overseas client
  • international supply chain
  • internationally based design team
  • use of foreign labour
  • complex overseas funding arrangement
17
Q

Positives of KPIs

A
  • drive for continuous improvement
  • client satisfaction and service
  • air of opennes
  • passion to get it right/ make it better
18
Q

Problems of KPIs

A
  • accuracy of measurement
  • who should measure it
  • the cost?
19
Q

KPI

A

Key Performance Indicator

  • performance measurement
  • usually made on balanced scorecard
  • values set against an industry benchmark standard
  • KPIs may be kept internal to an organisation or may be published so a comparison of performance can be made across organisations
20
Q

The Construction Client’s Group KPI groups

A
  • 3 time
  • 3 cost
  • 3 client satisfaction
  • Use Again
  • Value for Money
  • Defects on Handover
  • Defects Clearance
  • LTIs
21
Q

Nine KPI Categories

A
  1. Time
  2. Cost
  3. Value and Profit
  4. Health and Safety
  5. Environmental Performance
  6. Quality
  7. Functionality
  8. User Expectation and Satisfaction
  9. Participant’s Satisfaction