Lesson 11

Question 1

When do people become discontented, disgruntled, and restless?

Answer 1

When they are idle, uninvolved, or uninformed

Question 2

List the three (3) primary ways that a leader can involve others in a team

Answer 2

a) Dumping
b) Delegating
c) Developing (mentoring)

Question 3

What type of leader uses dumping as a routine method of management?

Answer 3

One with a disorganised approach to work or an undisciplined life

Question 4

What does delegating involve?

Answer 4

Matching the appropriate task with the appropriate person, and equipping the follower by giving them the necessary training and authority for the task

Question 5

Developing people only happens in what circumstances?

Answer 5

If the leader intentionally and strategically sets out to do so over the long term

Question 6

Dumping -
Focuses on …
How can I lighten my …
Conclusion …

Answer 6

a) leader
b) load
c) It got done

Question 7

Delegating -
Focuses on …
How can the work of the …
Conclusion …

Answer 7

a) organisation
b) organisation get done
c) We got it done

Question 8

Developing -
Focuses on …
How can I …
Conclusion …

Answer 8

a) Mentee
b) Train leaders
c) You did it

Question 9

List the four (4) steps in creating/maintaining a team culture and briefly describe each

Answer 9

a) Forming (join others)
b) Storming (tolerate others)
c) Norming (accept others)
d) Performing (value others)

Question 10

What is vital for team members to understand?

Answer 10

Their own role in the team as well as the role that their other team members play