Lesson 7

Question 1

What is an inevitable and necessary part of community life?

Answer 1

Conflict

Question 2

Define conflict

Answer 2

It is the intersection of competing claims, ideals, expectations, and desires

Question 3

Describe what conflict is and what it is not

Answer 3

It is not a behaviour, activity, or endeavour, but rather a statement of what is - a reality

Question 4

Give a biblical example of operational (healthy) conflict

Answer 4

Acts 15 - the early church solved the problem of maintaining Jewish identity versus making the gospel available to non-Jews

Question 5

What does unhealthy conflict arise from?

Answer 5

Unhealthy motives, selfish agendas, uninformed decisions, and ignorance

Question 6

What is confrontation?

Answer 6

It is the recognition and engagement of conflict by the parties involved

Question 7

List the two (2) types of confrontation

Answer 7

a) Contention
b) Collaboration

Question 8

List two (2) negative results of undirected conflict

Answer 8

a) It can consume an organisation’s resources
b) It wears down the resolve and morale of those involved

Question 9

Does a leader need to personally manage every single conflict? Why/why not?

Answer 9

No. Some will work themselves out over time, while others can be dealt with by the individuals in question themselves

Question 10

How does the process of conflict create cohesion in a team?

Answer 10

The team members have lived through the experience and come to a shared conclusion