management (1) Flashcards

1
Q

____ is a profession in which a knowledge of the mathematical and natural science gained by study, experience, and practice is applied with judgment to develop ways to utilize, economically, the materials and forces of nature for the benefit of mankind (1979, US. Engineering societies).

A

engineering

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2
Q

______ is the process of working with and through others to achieve organizational objectives in a changing environment.

A

management

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3
Q

____: build, test and oversee the production of structures, machines and devices.

A

engineer

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4
Q

_____: develop plans and schedules for reaching technical goals, such as new product development

A

manager

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5
Q

____: technology-centered, depends solely on his technical skills, concentrates on the task at hand

A

engineer

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6
Q

_____: people-centered, depends on the skills of his team of people, looks at a task from the point of view of the value it adds, and the interest of stake holders.

A

manager

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7
Q

What are the 10 functions of the engineer?

A

research, design and development, testing, manufacturing, construction, sales, consulting, government, teaching, management

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8
Q

_____ where the engineer is engaged in the process of learning about nature and codifying this knowledge into usable theories.

A

research

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9
Q

_____ where the engineer undertakes the activity of turning a product concept to a finished physical item.

A

design and development

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10
Q

_____ where the engineer works in a unit where new products or parts are tested for workability.

A

testing

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11
Q

_____ where the engineer is directly in charge of production personnel or assumes responsibility for the product.

A

manufacturing

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12
Q

_____ where the construction engineer (a civil engineer) is either directly in charge of the construction personnel or may have responsibility for the quality of the construction.

A

construction

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13
Q

_____ where the engineer assists the company’s customers to meet their needs, especially those that require technical expertise.

A

sales

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14
Q

_____ where the engineer works as consultant of any individual or organization requiring his services.

A

consulting

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15
Q

_____ where the engineer may find employment in the government performing any of the various tasks in regulating, monitoring, and controlling the activities of various institutions, public or private.

A

government

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16
Q

_____ where the engineer gets employment in a school and is assigned as a teacher of engineering courses.

A

teaching

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17
Q

_____ where the engineer is assigned to manage groups of people performing specific tasks.

A

management

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18
Q

What are the engineering in various types of organization?

A

level one, level two, level three

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19
Q

_____ those with minimal engineering jobs like retailing firms.

A

level one

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20
Q

_____ those with a moderate degree of engineering jobs like transportation companies.

A

level two

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21
Q

_____ those with a high degree of engineering jobs like construction firms.

A

level three

22
Q

______ refers to the activity combining “technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money.”

A

engineering management

23
Q

_____ is a collection of people working together to achieve a common purpose.

A

organization

24
Q

_____ are people in organizations who directly support, supervise, and help activate the work efforts and performance accomplishments of others.

A

manager

25
Q

What are the three levels of managers?

A

top managers, middle managers, first-line managers

26
Q

______ guide the performance of the organization as a whole or of one of its major parts.

A

top managers

27
Q

_____ are in charge of relatively large departments or divisions consisting of several smaller work units.

A

middle managers

28
Q

_____ report to middle managers and supervise nonmanagerial workers.

A

first-line managers

29
Q

What are the five components of management?

A

working with and through others, achieving organizational objectives, balancing effectiveness and efficiency, making the most of limited resources, coping with a changing environment

30
Q

What is the management process and managerial functions?

A

planning, organizing, leading, controlling

31
Q

____ is commonly referred to as the primary management function. The formulation of future courses of action.

A

planning

32
Q

Structural considerations such as the chain of command, division of labor, and assignment of responsibility are part of the _____ function.

A

organizing

33
Q

Managers become inspiring leaders by serving as role models and adapting their management style to the demands of the situation.

A

leading

34
Q

When managers compare desired results with actual results and take the necessary corrective action, they are keeping things on track through the _____ function.

A

controlling

35
Q

_____ is the ability to translate knowledge into action that results in desired performance.

A

skill

36
Q

What are the three categories of the essential/baseline skills of managers?

A

technical skills, human and interpersonal skills, conceptual and analytical skills

37
Q

_____ is the ability to use a special proficiency or expertise to perform particular tasks.

A

technical skills

38
Q

_____ is the ability to work well in cooperation with other people.

A

human and interpersonal skills

39
Q

____ is the ability to think critically and analytically.

A

conceptual and analytical skills

40
Q

_____ is defined as the moral code of principles that sets standards of good or bad, or right or wrong, in one’s conduct.

A

ethics

41
Q

_____ is a situation that requires a choice regarding a possible course of action that, although offering the potential for personal or organizational benefit, or both, may be considered unethical.

A

ethical dilemma

42
Q

_____ chooses to behave unethically.

A

immoral manager

43
Q

____ also disregards the ethics of an act or a decision, but does so unintentionally or unknowingly.

A

amoral manager

44
Q

_____ considers ethical behavior as a personal goal.

A

moral manager

45
Q

_____ is one way to try to instill ethical behavior in an organization.

A

ethics training

46
Q

_____ typically address organizational citizenship, illegal or improper acts, and relationships with coworkers and customers.

A

codes of ethical conduct/ethics codes

47
Q

______ describes the obligation of an organization to act in ways that serve both its own interests and the interests of society at large.

A

Corporate Social Responsibility (CSR)

48
Q

Corporate social responsibility comes to life in day-to-day management through _____.

A

stewardship

49
Q

______ refers to the active oversight of management decisions and company actions by boards of directors.

A

corporate governance

50
Q

It is important to remember that all managers must accept personal responsibility for doing the “right” things.

A

ethic self-governance