organizing (7)

Question 1

_____ is the process of arranging people and other resources to work together to accomplish a goal.

Answer 1

organizing

Question 2

Its purpose is to create a division of labor and then coordinate results to achieve a common purpose

Answer 2

organizing

Question 3

_____ is the system of tasks, workflows, reporting relationships, and communication channels that link together the work of diverse individuals and groups.

Answer 3

organization structure

Question 4

The ______ dimension of organization structure indicates who has the authority to make decisions and who is expected to supervise which subordinates.

Answer 4

vertical

Question 5

The ____ dimension of organization structure is the basis for dividing work into specific jobs and tasks and assigning those jobs into units such as department or teams.

Answer 5

horizontal

Question 6

______ is a diagram reporting relationship and the arrangement of work positions within an organization.

Answer 6

organizational chart

Question 7

______ shows the formal structure, or how the organization is intended to function.

Answer 7

organizational chart

Question 8

What are the 5 basics of an organization’s formal structure?

Answer 8

division or work, supervisory relationships, communication channels, major subunits, level of management

Question 9

_____ is part of the formal structure where positions and titles show work responsibilities.

Answer 9

division of work

Question 10

_____ is part of the formal structure where lines who reports to whom.

Answer 10

supervisory relationships

Question 11

_____ is part of the formal structure where lines show formal communication flows.

Answer 11

communication channels

Question 12

_____ is part of the formal structure where positions reporting to a common manager is shown.

Answer 12

major subunits

Question 13

_____ is part of the formal structure where vertical layers of management are shown.

Answer 13

levels of management

Question 14

_____ is a “shadow” organization made up of unofficial, but often critical, working relationships between organizational members.

Answer 14

informal structures

Question 15

What are the 6 parts of the vertical dimensions of organization structure?

Answer 15

work specialization, departmentalization, chain of command, span of control, centralization and decentralization, formalization

Question 16

What are the 3 basic approaches of the horizontal dimensions of organization structure?

Answer 16

functional structures, divisional structures, matrix structures

Question 17

______ is the dividing work activities into separate job tasks.

Answer 17

work specialization

Question 18

It is also known as division of labor.

Answer 18

work specialization

Question 19

It is through _____ that related jobs, activities, or processes are grouped into major oganization subunits.

Answer 19

departmentalization

Question 20

What are the 5 basic types of departmentalization?

Answer 20

functional departments, geographical departmentalization, product departmentalization, processes departmentalization, customer departmentalization

Question 21

______ groups jobs according to function

Answer 21

functional departmentalization

Question 22

______ groups jobs according to geographic region

Answer 22

geographical departmentalization

Question 23

______ groups jobs by product line

Answer 23

product departmentalization

Question 24

______ groups jobs based on products or customer flow

Answer 24

process departmentalization

Question 25

______ groups jobs based on specific and unique customers who have common needs

Answer 25

customer departmentalization

Question 26

_____ is the line of authority extending from upper organizational levels to lower levels, which clarifies who reports to whom.

Answer 26

chain of command

Question 27

What are the 3 important concepts of chain of command?

Answer 27

authority, responsibility, unity of command

Question 28

_____ is the formal right of a manager to make decisions, give orders and expect those orders to be carried out.

Answer 28

authority

Question 29

_____ is the obligation or expectation to perform the assigned duties.

Answer 29

responsibility

Question 30

______ means that a manager or other employee with authority and responsibility must be able to justify results to a manager at a higher level in the organizational hierarchy.

Answer 30

accountability

Question 31

The concept of _____ is based on one of Fayol’s 14 principles of management: a subordinate should have only one direct supervisor.

Answer 31

unity of command

Question 32

______ determines the number of managers and number of levels of management in an organization.

Answer 32

span of control

Question 33

_______ are related to the degree of concentration of decision authority at various levels of organization.

Answer 33

centralization and decentralization

Question 34

______ is the degree to which decision making takes place at upper levels of organization.

Answer 34

centralization

Question 35

If top managers make key decision with little input from below, then the organization is more ______.

Answer 35

centralized

Question 36

The more that lower-level employees provide input or actually make decision, the more ______ there is.

Answer 36

decentralization

Question 37

_______ refers to how standardized an organization’s jobs are and the extent to which employee behavior is guided by rules and procedures.

Answer 37

formalization

Question 38

In _____ formalized organizations, there are explicit job descriptions, numerous organizational rules, and clearly defined procedures covering work processes.

Answer 38

highly

Question 39

Where formalization is ______, employees have more discretion in how they do their work.

Answer 39

low

Question 40

Where formalization is ______, employees have more discretion in how they do their work.

Answer 40

low

Question 41

In ______, people with similar skills and performing similar tasks are grouped together into formal work units.

Answer 41

functional structures

Question 42

The _____ organizes employees into units based on common products, services, or markets.

Answer 42

divisional approach

Question 43

The _____ superimposes a divisional structure over a functional structure in order to combine the efficiency of the functional approach with the flexibility and responsiveness to change of the divisional approach.

Answer 43

matrix approach

Question 44

Each employee in a matrix unit reports to two bosses– a _____ and a ______.

Answer 44

functional manager, project manager