Managing diversity Flashcards

1
Q

What is discrimination?

A

A recognition of the qualities or differences between things or individuals and making a choice based on them.

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2
Q

Gives some examples of types of discrimination.

A

Gender, age, race, disability, ethnicity, sexual orientation

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3
Q

What can be done to help manage diversity?

A

Increase attention to it within HR
UK legislation covering diversity
ore research needed into diversity

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4
Q

Citi group are proud of their diverse organisation, how does their level of diversity affect them?

A

They recognise diversity management as one of their competitive advantages.

Diversity allows them to understand their clients

It allows them to be more creative and innovative

Produced greater market share and greater returns on investment

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