marketing ch.3 Flashcards

0
Q

Baby boomers

A

Wealthiest generation

50% of consumption

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1
Q

5 sources of environmental force

A
Social
Economic
Technological
Competitive
Regulatory
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2
Q

Generation x

A

Cautious lifestyles

Business travelers

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3
Q

Generation Y

A

Baby boomers kids
Work life balance
Sports/computers/videogames

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4
Q

Generational marketing programs

A

Based on generational traits

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5
Q

Multi cultural marketing

A

Uses marketing mix to refelct unique culture of a racial group

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6
Q

Value consciousness

A

Careful about getting best quality per dollar.

++ in a recession

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7
Q

3 parts if consumer income

A

Gross
Disposable
Discretionary

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8
Q

Gross income

A

Total per year

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9
Q

Disposable income

A

Gross-taxes- necessities

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10
Q

Discretionary

A

The money left over for luxury

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11
Q

Market space

A

Electronic exchange environent

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12
Q

Electronic commerce

A

Activities that use electronic communication for commerce

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13
Q

Four forms of competition

A

Pure
Monopolistic
Oligopoly
Pure monopoly

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14
Q

Pure competition

A

Many sellers selling similar product

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15
Q

Monopolistic competition

A

Many sellers selling substitutable products in same price rang

Coupons very common

Ie tea v coffee

16
Q

Oligopoly

A

Few orgs run entire industry

17
Q

Pure monopoly

A

One firm sells the product

18
Q

Slow growth means what for competition

A

More heated

19
Q

Sherman antitrust act

A

Forbids combos in restraint of trade

20
Q

Robinson patman act

A

Unlawful to discriminate prices

21
Q

Patent law

A

Inventors have right to exclude others from using/selling idea

22
Q

Digital millenium copyright act

A

Protects digital products

23
Q

Consumerism

A

Increased consumer power when dealin with sellers/institutions

24
Trademarks
Protects consumers and sellers. Consumers know the brand they trust. Sellers investments protected
25
Lanhan act
Provides for registration of tms
26
Price fixing
Illegal
27
Price discounting
Legal for matching prices in good faith or charging less for larger quantities
28
Exclusive dealing
Reseller sell only your product, not competitors. Illegal under clayton act if it substantially decreases competition
29
Requirement contracts
Requires a certain amount to be purchased for a time period. | Sometime legal
30
Territorial distributorship
Gives distributor sole tight to sell in area. Usually legal
31
Tying arrangment
To buy one product you must also buy the other Illegal if seller can restrain trade of tied product
32
Federal trade commission
Orders cease and desists | Orders corrective advertising
33
Self regulation
Industry sets own policies Ex. Tv or better businesses bureau